Partner Presales Engineer Job in Accops Systems

Position Title: Partner Presales Engineer

Location: Bangalore

Experience: 9 to 16 years

Education: BCA / MCA / BE / B.Tech (Preferably in Computer Science or Information Technology)

Company: Accops Systems Pvt. Ltd.

A leader in secure workspace access and application delivery, specializing in Zero Trust Network Access (ZTNA), desktop virtualization, and remote access solutions.

Role Overview:

We are looking for an experienced and technically strong Partner Presales Engineer to lead, mentor, and collaborate with both internal presales teams and external partners. This role requires a blend of deep technical expertise, strong communication, team leadership, and customer engagement skills to drive partner enablement and solution positioning.

Key Responsibilities:

• Lead and mentor the Presales team, ensuring alignment with company goals, skill development, and motivation
• Partner closely with Sales Account Managers to support end-to-end presales activities
• Conduct detailed product presentations, whiteboarding sessions, and live demos both virtually and onsite
• Own and drive solution design, sizing, and architecture of Accops and associated third-party solutions
• Prepare technical documents including:
  • Competitive analysis
  • Architecture documentation
  • Statements of Work (SoW)
• Support and train partner sales and presales teams on Accops solutions
• Build and maintain a strong knowledge base including FAQs, best practices, KB articles, and tutorial videos
• Manage customer expectations, maintain consistent communication, and ensure high satisfaction levels
• Stay updated with industry trends, emerging technologies, and competitive landscape
• Collaborate with R&D and Product teams for continuous feedback and product improvements
• Engage with customers at management and technical levels, articulating both business value and technical depth
• Provide technical input during RFP/RFI responses and assist in bid management
• Deliver technical training, solution workshops, and partner onboarding sessions

Technical Skills & Knowledge:

• Strong foundation in Windows and Linux operating systems
• In-depth knowledge of networking concepts: DNS, DHCP, routing, VPNs, Active Directory, SAML, SSL, HTTPS, etc.
• Experience with security solutions: Firewalls, ZTNA, CASB, SASE, MFA, Identity Federation
• Expertise in at least one Desktop Virtualization platform: Citrix, VMware Horizon, WVD, MS RDP, etc.
• Familiarity with cloud platforms like Azure and AWS is a plus
• Knowledge of solution architecture, capacity planning, and system integration
• Exposure to licensing models (e.g., Windows Server, RDS CALs)
• Prior experience in presales roles within startups is highly desirable

Behavioral Competencies:

• Strong communication skills (verbal and written)
• Demonstrated leadership abilities and team management experience
• Analytical thinker with a logical approach to problem-solving
• High degree of accountability, initiative, and ownership
• Flexible and adaptable to changing priorities
• Customer-focused with the ability to build strong business relationships

Nice to Have:

• Prior experience working with Accops products
• Experience in VDI, VPN, MFA, MDM, cloud security solutions
• Exposure to customer interactions at the executive level