BriefCase
BriefCase

Telesales Manager Job in Adaan Digital Solutions Pvt. Ltd.

Telesales Manager

Adaan Digital Solutions Pvt. Ltd. 4+ weeks ago
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Job Summary


We are looking for experienced and self-driven Telesales Manager to join our Sales team! As a Telesales Manager, you will be responsible to manage and develop the telesales team to achieve their full potential on a daily basis.


As a Telesales Manager, we are expecting you to be an outstanding communicator and listener with the professional, but friendly approach.


We are an inclusive workplace and we welcome LGBT applicants to apply too.


  • Manage, motivate, and develop a team of telesales representatives
  • Accomplish targeted sales goals and achieve relevant KPI;s.
  • Evaluate and improve existing processes.
  • Hire, train and onboard the telesales representatives
  • Ensure correct usage and adoption of the CRM tools.
  • Communicate with customers to understand their requirements and need
  • Address any questions or issues customers may have
  • Offer solutions based on clients needs and capabilities
  • Direct prospects and leads to the sales team
  • Keep an updated customer database
  • Always strive towards meeting sales quota
  • Track and document calls and sales
  • Update client records
  • Prepare and present achievements
  • Minimum 2 years of experience as Telesales Manager or similar role
  • Hand on experience with sales tools such as CRM software and VOIP / telephone systems
  • Ability and willingness to learn about products and services specifications and benefits
  • Patient and friendly personality
  • Excellent interpersonal and problem-solving skills.
  • The ability to handle rejection and stress in soliciting customers.
  • Team player
  • Good time-management skills
  • Great interpersonal, communication, presentation and negotiation skills
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
  • Proven experience in calling and selling to US businesses is a MUST
  • A minimum of bachelors degree (MBA in marketing/sales preferrable)
  • A diploma in digital marketing will be an added bonus
  • Candidates with technical education and understanding of web technologies will have an edge
Experience Required :

3 to 6 Years

Vacancy :

2 - 4 Hires

Apply Now
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