BriefCase
BriefCase

Relationship Manager - Delhi Job in Aditya Birla Capital Ltd.

Relationship Manager - Delhi

Aditya Birla Capital Ltd. 4+ weeks ago
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Job Summary Job Description:

Key Result Areas:

Key Result Areas

Supporting Actions

Achieve Revenue Targets

  • Meet dealers and convince them to join ABIBL s dealership programs
  • Track revenue numbers for PARTNER and B2B on a monthly basis
  • Call meetings with the sales representatives of the dealerships and follow-up for the number of policies punched
  • Track penetration numbers for the ABIBL products (number of vehicles sold v/s number of policies punched
  • Ensure that documentation pertaining to signup of agreement with ABIBL is complete
  • Circulate dealer performance MIS to all the dealers and sales heads for tracking regions of growth and de-growth
  • Check potential for renewals and follow-up with dealers for revenues

Dealership Relationship Management

  • Visit dealership sites, workshops and maintain formal as well as informal network with them
  • Resolve dealer queries, B2B partner queries and escalate issues to the BM / Program Manager B2B, as required
  • Coordinate with the insurance companies to ensure that all commission payments are made to the dealerships in time
  • Take feedback from the dealerships / B2B partners on the services of ABIBL and that of the insurance companies to ensure customer satisfaction
  • Support the client in settling claims by following up with the insurance companies as required

Training

  • Educate the sales representatives and workshop managers of dealerships on ABIBL products
  • Resolve all product related queries and escalate issues as required
  • Train dealers on the add-on products. Convince them on the benefits of additional commission, wherever applicable

Branding & Visibility

  • Track penetration of the ABIBL products
  • Push dealers / PARTNERs for selling insurance policies through only ABIBL
  • Tie up with dealers for promotion of ABIBL products during renewal camps organized by PARTNERs

Documentation & Compliance

  • Check for reconciliation of payments to the dealers and ABIBL
  • Follow-up with the insurance companies as required for clearance of payments and upload of 64 VB on the portal
  • Ensure that payment of premium is made by the dealers towards the insurance companies, within TATs (48 hrs)

Qualifications:
Other Degree
Minimum Experience Level:
2-4 Years

Report to:
Deputy Chief Manager
Experience Required :

2 to 4 Years

Vacancy :

2 - 4 Hires

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