Tm-bom-cad/brnch Ops-chennai Job in Aditya Birla Capital Ltd.

The purpose of this job is to facilitate transactions at the branch, coordinate with stakeholders for faster resolution and minimal pendency at all times.The role will include scrutiny of legal and security related documentation of the customer, with relevance to legal tenability, marketability of security and sound security perfection.Handling of escalations & exception management, to conduct stakeholder meetings to overcome process gaps (if any), streamline processes and setup controls for a better operational efficiency. The role will validate process and system enhancements suggested and coordinate with Change Management / IT BSG team for initiating the process / system changes.

The role will be responsible to closely work with stakeholders and coordination in relation to all audits and scrutinize the observation for process gaps /understanding issue (if any) and provide management responses suitably for the same.

This job is to facilitate the credit administration of C&I and Emerging Businesses and logins, pre sanction, post sanction, disbursement & services of Mortgages & Retail Secured businesses. This role ensures that there is timely and error free execution of documentation in full compliance with the internal standards and external regulatory requirements. The role involves safekeeping of documents collected from customers followed by scanning and proper storage by maintaining their confidentiality.

The role will also be responsible to conduct functional trainings / on the job trainings for new comers and front line business teams on regular basis. The role will also review the Standard Operating Procedures / RCMs on regular basis and ensure alignment of the branch processes or suggest modifications to improve operational efficiency.