Solutions Architect Expert Job in Adobe

About Adobe

At Adobe, we re changing the world through digital experiences. From emerging artists to global brands, we provide the tools needed to design and deliver exceptional digital experiences. We re passionate about empowering people to create beautiful, powerful images, videos, and apps that transform how companies engage with customers across every screen.

We re on a mission to hire the very best talent, fostering an inclusive culture where everyone is respected and has access to equal opportunities. We believe great ideas can come from anywhere, and the next big idea could be yours!

The Opportunity

We are seeking a Solutions Architect Expert to lead pre-sales efforts in our India region as part of the Professional Services team. In this role, you ll be a trusted advisor, passionate about digital transformation and customer experience (CX). You'll work closely with customers and prospects, collaborating with sales and service delivery teams to craft and present compelling solutions based on a deep understanding of customer objectives and priorities.

You ll work directly with stakeholders at all levels, including C-suite executives such as CTOs, CIOs, CMOs, and CDOs, to understand their drivers and define how Adobe's technology can help them achieve their business outcomes.

What You ll Do

• Customer Engagement: Help customers understand Adobe's capabilities and the transformative power of world-class customer experiences.
• Build Trust and Credibility: Work closely with customers' architects and technical/business stakeholders to establish trust and guide them toward the best outcomes.
• Collaborate Across Teams: Partner with account teams, delivery teams, product engineering, and professional services sales executives to drive business growth and ensure customer success.
• Pre-Sales Leadership: Review, prioritize, and lead strategic pre-sales engagements with large and complex customers. Lead workshops to uncover needs and develop actionable solutions.
• Holistic Solutioning: Create and present comprehensive services responses and proposals that include service scope, staffing, and roadmaps aligned with customer objectives.
• Estimation and Solutioning: Lead the presales, solutioning, and estimation for Adobe Experience Cloud projects, utilizing Adobe's estimation models and tools.
• Identify High-Value Use Cases: Define integrated solution architectures that deliver impactful business outcomes and drive CX transformation.
• Stakeholder Communication: Communicate technical solutions clearly, tailoring your message to both technical teams and business stakeholders.
• Team Leadership: Provide guidance and leadership to junior team members and support the progression of services opportunities.
• Travel: Be willing to travel up to 10-15% of the time as required.

Qualifications, Experience, and Aptitude

• Experience: 12-20 years of experience in consulting or within a technology company or product vendor, with a focus on CX technology and pre-sales services.
• CX Technology Expertise: Deep experience with digital experience technologies such as UX/UI, web content management, analytics, optimization, personalization, customer data platforms, and eCommerce.
• Solution Architect Experience: Proven track record as an enterprise architect, solution architect, or solution lead, especially in architecting service scope and integrated architectures using Adobe Experience Cloud products.
• Adobe Experience Cloud Expertise: Familiarity with Adobe products such as Adobe Experience Manager, Adobe Experience Platform (RTCDP, CJA, AJO), Adobe Commerce, Adobe Analytics, Adobe Campaign, Adobe Target, and Adobe Workfront.
• Analytical and Problem-Solving Skills: Strong ability to analyze data, websites, architectures, and use cases to determine the best solution using Adobe technology.
• Communication Skills: Exceptional ability to communicate complex technical solutions in a compelling, clear, and concise manner, tailored to different stakeholders.
• Collaboration and Teamwork: Strong team player who can collaborate with multiple stakeholders to meet tight deadlines and deliver high-quality proposals and responses.
• Travel Willingness: Ability and willingness to travel up to 10-15% of the time.
• Education: Technical degree required, advanced degree preferred.

Why Adobe?

Adobe is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate based on gender, race, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic.