Sr. Front Desk Executive Job in Advanced Hair Studio

Job Description for Sr. Front Desk Executive:

• Handling inquiries on phone as well as on emails
• Ensure that the Studio Standards are followed.
• Compile statistics for front office and provide reports relating to that area.
• Maintain appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture of self and colleagues at front Office.
• Coordinate with contact Center & pan India head FD head according to protocol.
• Coordinate with Studio Manager, Consultant to assign consultation scheduling
• Prepare all weekly and monthly reports
• Ensure all monetary transaction are conducted & consulted according as per protocol
• Coordinate with accounts department on all monetary transactions, quotations, receipts
• Maintains walking relationships, communication with all departments and coordinates accordingly
• Resolves guest problems as per international standard, quality effectively and courteously
• Maintains all patient data in software as per protocol
• Ensuring targets for FD are met.

Desired Candidate Profile:

• Preferred age: 22-28 years.
• 3+ Experience in Hospitality or service Industry, entertainment, media, corporate.
• Good & Pleasing Communication Skills in English, Hindi and vernacular is preferred.
• Excellent telephone courtesy & client handling skill.
• Routine operations management knowledge.
• Should be highly motivated & result oriented.
• Strong client management skills.
• Good looking.
• Presentable.
• Candidate with hospitality industry with proper dedication towards Front Office would be preferred along with the given criteria in the job description.