Functional Trainer Job in Affinity Express

Role Responsibilities: Work with GoDaddy teams to determine training needs Design and develop the content understanding the client requirements and also understanding the knowledge, skills and behavior of our existing employees. Deliver New hire trainings and Veteran revisits Plan and schedule training sessions Design and implement training programs and revisits Prepare educational material such as module summaries, videos etc. Support and mentor new employees Maintain and share data- Attendance, assessment scores, employee extensions in the training Collate feedback and publish on time Support and train in, Live assist/ on the job training phase of the employees. Communication with the top management and Manila teams as well. Background Experience and Qualification: Bachelor in BCom/BA/BSCBS 2 years experience in training Expertise in Intermediate level in WORDPRESS, WEBSITE DESIGN, PHOTOSHOP Expertise UX/UI tool- WIX or FIGMA Excellent and experience in Excel and PowerPoint Expertise and experience in the eLearning and Virtual learning platform especially Adobe captivate Excellent writing and verbal communication skills. Functional Competencies Instructional design Research and update personal knowledge and skills digital marketing, print and online Create a content structure and flow Content design includes design and develop intervention to build knowledge and skills Build competitive quizzes and assessments Facilitation The ability to deliver the content with passion and enthusiasm The ability to make it simpler and profound Training must include exercises and activities that helps a person get an experience and therefore trainer must be able to create the content in manner which has examples, stories and exercise and also a simulated environment for participants to work on. Communication Excellent writing verbal skills required Ability to connect with the various teams- in India, Manila and US Behavioral Competencies Analytical thinking: Gathers information from different sources Identifies issues, problems and opportunities. Generates possible solution or alternate solutions Rectify the errors within the time frames Need to have an insight and foresight of the functional training and interventions requirements. Accountability Adheres to rules, regulations, policies and procedures Maintain confidentiality with/of information Demonstrates high standards of ethical conduct Presents oneself as a credible representative of AX Services Commits to performing high quality work with the agreed timelines Does not hesitate to stand up and admit shortcomings (vulnerability) People Orientation Work with others to accomplish tasks and assignments (team work) Acknowledges the contribution and effort of team members Demonstrates empathy and care for people Delegates responsibility to appropriate individuals, as required Establishes long-term relationships with various stakeholders Communication Consistently delivers accurate, clear, and concise messages in written and oral communication Uses facts and figures to convey the message Explains the business context so that audience understands the big picture Frames message in line with audience background and expectations (tact) Listens and asks questions to confirm understanding and avoid miscommunications Quality Orientation (Attention to Detail) Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time. Accurately and carefully follows established procedures for completing work tasks. Vigilantly watches over job processes, tasks, and work products to ensure freedom from errors, omissions, or defects. Initiates action to correct quality problems or notifies others of quality issues as appropriate Key working relationships and ContactsBIC Management- India and Manila Learning Development Team HR and other support groups