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BriefCase

Key Account Manager Job in Airtel

Key Account Manager

Airtel 4+ weeks ago
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Job Summary

Job Title: Key Account Manager

Location: Noida

Function: Airtel Business - Domestic Sales - Enterprise Business

Experience: 2 to 6 years

Employee Type: Full-time

Job Purpose

Manage end-to-end telecom and connectivity solutions for a portfolio of 30-35 enterprise accounts, primarily mid to large segment. Drive sales and revenue growth by promoting Data, Voice, VAS, and new product offerings, while ensuring customer satisfaction and retention.

Key Responsibilities

  • Build and maintain strategic relationships with key decision makers at multiple levels, including CXOs.
  • Drive revenue growth within assigned accounts through effective account management, focusing on Data and Voice services.
  • Promote solution selling and increase penetration of new products in emerging markets.
  • Collaborate with internal teams (BSG, CE, Networks) and external partners/vendors to achieve business targets and ensure excellent service delivery.
  • Meet business targets related to order booking, revenue generation, collections, new account acquisition, and churn control.

Key Competencies

  • Strong commercial acumen with the ability to drive profitable sales.
  • Expertise in consultative selling tailored to enterprise clients.
  • Customer service orientation with a focus on relationship management.
  • Skilled in key account planning and management.
  • Executive presence and confidence in handling CXO-level discussions.
  • Solid understanding of enterprise and carrier telecom products.
  • Excellent negotiation skills.
  • Creative approach to attracting and engaging target customers.
  • Persistent and proactive in following up on sales opportunities.
Experience Required :

2 to 6 Years

Vacancy :

2 - 4 Hires

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