Field Response Officer Job in Alankit
Field Response Officer
Alankit
4+ weeks ago
- Guwahati, Kamrup Metropolitan, Assam
- Not Disclosed
- Full-time
Job Summary
Working Experience:-
- Experience in working at district/regional level in any of the Government or NGO
- Preferable if more than two years in the field with strong understanding on needs
- Freshers are also welcome if found bright for not more than 25% of positions
Roles & Responsibilities:-
- Interaction with elderly persons on helpline and support system.
- Person is required to conduct awareness camps or meetings with all departments
- Coordination and advocacy with senior citizen associations and community groups of expanding their services and supporting during abuse and rescue of needy elderly.
- Person will be required to provide physical support during abuse and rescue tickets.
- Persons will be required to coordinate with concerned official or person to support the elderly who ever calls to HELPLINE
- Person will be required to interact and liaison with the government officials and other stakeholders to resolve challenges faced by the elderly.
- Person will be required to interact and liaison with resource persons and resource organisations that can provide services to the elderly, assess them for quality, enlist them as resource providers.
- Person will be an important link between the contact center on one-hand and elderly persons, community, NGOs, resource providers and Government officials of concerned departments on the other hand.
- Person is responsible for preparing all necessary documents related to rescue or abuses cases.
- Person is required to collect and share success stories, case studies or media clippings for monthly report documentation.
- Person is required to create awareness, strengthen youth groups and other volunteer service groups to create abuse free environment for elderly.
- The person required to contribute updating the information to knowledge bank from time to time.
- The person required to interact and guide old age home in charge and staff on standards of old age home and elderly care.
- The person required to educate the old age home staff in registering OAH to senior citizen website and updating regularly whenever needed.
- The person may identify and link with local sources to improve facilities and infrastructure at old age homes with prior permission and approval from reporting authority.
- The person required to identify elder champions and youth groups at ground level and refer them for strengthen towards elder care.
- Person required to represent the organisation during professional events.
- The person has to attend any other task assigned by the organizational reporting authority based on the project demand.
Desired Candidate Profile :-
- Excellent people skills
- Empathy
- Listening skills
- Patient and politeness with elders
- Relationship and rapport building
- Ability to liaise with various departments of Government and NGOs
- Closure orientation
- Coordination skills
- Fluency in English/Hindi and local language with excellent verbal and writing skills.


Help us improve JobGrin
Need Help? Contact us