Service Desk Executive [voice Support] Job in Allied Digital Services Ltd.
Service Desk Executive [voice Support]
Allied Digital Services Ltd.
4+ weeks ago
- Andheri-Mumbai, Mumbai, Maharashtra
- Not Disclosed
- Full-time
Job Summary
Qualification : Assist Global Service Desk (GSD) Engineers
- Assist Global Service Desk (GSD) Engineers by providing First level voice support
- Identify and solve escalated problems related to computers, hardware, software and other related items via research, vendor and customer interaction
- Provide accurate and complete descriptions of problems, inquiries and requests in a problem management ticket
- Perform testing of system or application enhancements or modifications prior to the release for users.
Qualification : Assist Global Service Desk (GSD) Engineers
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