Business Development, Digital User Engagement, Aispl Job in Amazon

DESCRIPTION

Amazon Web Services (AWS) is the pioneer and recognized leader in Cloud Computing. Our web services provide a platform for IT infrastructure in-the-cloud that is used by hundreds of thousands of developers and businesses around the world. These customers range from start-ups to leading web companies to Global 500 companies in financial services, retail, hospitality, media, and technology. As a part of AWS, the Digital User Engagement team enables customers to transform their direct to customer engagement service platform using email, text, push notifications, voice, video, machine learning and analytics services from AWS.

As the Digital User Engagement BD Specialist in Amazon Internet Services Private Limited (AISPL), you will help shape the future of the Digital User Engagement market in India and further establish AWS as the leader in the cloud computing space. Your responsibilities will include creating comprehensive go-to-market strategies to accelerate existing services (Pinpoint), developing new customer engagement offerings that include machine learning (ML) services, and launch new services at scale. You will be required to identify early adopters who can help influence the direction, feature set of the product, and then drive lighthouse customer wins in specific market and industry segments in India. As the business matures, you will lead efforts to refine business development (BD) motions, and identify and activate new partnerships and channels. This will involve creating a strong partnership with BD team in driving global BD pipeline focused on driving BD, adoption, and market penetration.

The ideal candidate will possess a proven track record and background that enables them to lead a new market development efforts that will include teaming with AWS Service Product Managers, Solutions Architects, Training, BD, Partners and engagements at the CxO level within the largest/strategic AWS/ AISPL accounts in India. The successful candidate will also possess a business background that enables them to drive specific engagement and interaction at the CxO/VP level, as well as a technical understanding that enables them to easily interact with developers and technical architects.

The candidate should also have a demonstrated ability to think strategically and analytically about business, product, and technical challenges, with the ability to build and convey compelling value propositions, and work cross-organizationally to build consensus. A track record of helping establish new business via focused incubation mechanisms and then broad partnerships will be important for this role.

Ideal candidate
Enjoy working with customers, partners, product managers and system architects. You have a passion for educating, enabling, evangelizing, and building cloud computing systems for some of the worlds largest and most important organizations. We place a high value on candidates who demonstrate technical and general business acumen.

Our company credo is Work hard. Have fun. Make history. As the right candidate, you will love what you do. You will be dynamic and creative, and willing to take on any challenge. You will have passion to learn and stay up-to-date on the rapidly evolving ecosystem of Digital User Engagement, where AISPL is helping customers improve how they work with their customers in India.

Serve as a Digital User Engagement Specialist to develop the overall category Go-To-Market (GTM) and technical strategy in India.
Adept at thinking strategically and analytically about business, product, and technical challenges, with the ability to build and convey compelling value propositions, and work cross-organizationally to build consensus.
Execute the strategic business development plan while working with key internal stakeholders (e.g., AWS service teams, legal, support, et. al.) in India
Develop the DUE BD motion strategy for specific AWS market segments and industry verticals in India.
Define a strategic partner development plan to compliment the BD motion strategy in target markets and ensure it is in line with the service engineering team product direction.
Manage complex contract negotiations and complex business requirements and activities that drive category specific selection in collaboration with the Service Product Management and Product Marketing teams in India.
Engage in thought leadership by developing compelling audience-specific messages and tools (product videos, customer success stories, demos, whitepapers, presentations, how-to guides etc.) and evangelize AWS through forums such as AWS blogs, white papers, reference architectures, and public speaking events such as AWS Summits and re:Invent
Define strategies to add ancillary services (ML, Connect, New Services) to the DUE portfolio to bring greater value to our customers, drive adoption and usage, and influence the service team roadmap.
Develop a strong partnership and enable BD team to build and drive the BD pipeline, engaging with prospects, partners, and key/strategic customers
Work closely with customers, BD, and partners in India to ensure they are successful using our web services, and that they have the technical resources required.
Prepare and give business reviews to the leadership management team regarding progress and roadblocks to closing new customers in India.
Strong technical knowledge around messaging (email, text, push and voice, CRM, marketing automation and cloud-native applications.
Develop and support the DUE team to build an AWS internal community of subject matter experts.
Possess a keen sense of ownership, drive, and scrappiness
Consistently exceed key performance metrics for the team

BASIC QUALIFICATIONS

Strong verbal and written communications skills are a must, as well as leadership skills.
Passion for technology trends across messaging, marketing automation, CRM, machine learning and mobile messaging
Demonstrated ability to work effectively across internal and external organizations is key.
5+ years of business development, strategic partnerships, or program/product management experience in the NA/east coast region
5-10 years working with customers in helping them with technology decisions, preferably in messaging, hosted and managed services in technology industry
Experience with working with cloud native messaging applications.
Experience in selling technical cloud services or software technology products.
Technical and/or business degree required.

PREFERRED QUALIFICATIONS

Experience working with the Messaging Ecosystems, CRM or marketing automation
Have worked for / with or in the Adobe, Salesforce, SAP Marketing Cloud, Microsoft Azure or Oracle Marketing Automation ecosystem of consultants and ISVs
Strong verbal and written communications skills are a must, as well as leadership skills. Demonstrated ability to work effectively across internal and external organizations is key.
Experience with email or text messaging Amazon is committed to a diverse and inclusive workplace.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.