Manager-iii Operations Job in Amazon

DESCRIPTION

Job description: Are you interested in being part of a brand new Amazon initiative to redefine the way customer delivery takes place and to delight our customers and take your skills and career to the next level? Join the Last Mile Analytics and Quality (LMAQ) team which will work to establish new approaches to seamlessly curate and enhance data from Amazons global last mile delivery network to improve our geo-spatial data quality.
We are seeking a passionate, experienced operations manager to lead our image audit programs in Hyderabad, India.
[S]he will be primarily responsible for
Devise operational and business goals for the function that focuses on end-customer impact, productivity, accuracy, and speed to market.
Establishes measurement, reporting and process excellence indicators for effective accomplishment of goals in core processes. Manages metric performance tactically and strategically;
Sets appropriate operational and people goals for the team at all levels and holds them accountable; Owns processes, staffing, metrics and business updates for the function.
Thinks long-term and establishes scalable/modular processes for easy adaptation to business scope changes. Manages complex problems, decisions, and escalations. Mitigates long-term risks. Finds a path forward in difficult situations. Makes trade-offs: short vs. long-term needs.
Proactively identifies tool and system requirements that reduce operational defects; Ensures impact- and benefit-driven prioritization of process excellence projects.
Works with inter-functional teams to streamline processes. Identifies and drives process excellence along with Program and Tech teams.

The ideal candidate will be organized, detail-oriented, and clearly communicate progress. [S]he contributes to data quality improvement projects by proposing enhancements to tools and working on continuous improvement of business process that address key team pain-points to set them up for success. The person is a self-starter, set vision and manages teams and sets clear goals for team performance management. The person has track record of driving process excellence. Knowledge or experience in Six sigma, LEAN, DMAIC, Kaizen and/or statistical process control projects is a bonus.

BASIC QUALIFICATIONS

Bachelors degree (engineering, science, math, technology)
5+ years experience in Operations Management
Strong communication (verbal/written) and collaboration skills that enable you to earn trust at all levels
Business focused thinking and a strong hands-on, results driven mentality
Ability to curate process paths to align with business objectives.
Experience in driving KPIs for large teams, setting benchmarks
Perform ad hoc reporting, data-procurement, data-analysis and impact gauging as needed
Proficiency with Excel and strong analytical acumen

PREFERRED QUALIFICATIONS

MBA/Specialization in Operations
Experience with Lean, Six Sigma, DMAIC and usage of analytical techniques is a plus
A good sense of humor, a positive attitude, great team work and people management skills