Sr Technical Program Manager Job in Amazon

DESCRIPTION

The goal of the Access Points team is to create a global network of highly convenient alternative delivery and returns options to our customers (Amazon Hub Locker, Amazon Hub Counter etc). Come help Amazon create and deploy cutting edge new technologies to scale and automate solutions in Alternate Delivery Space. As a Sr Product Manager in the Access Point Team team, you will be instrumental in helping us create innovative payments solutions to expand our offerings to new international markets and expanding our network of partners.

Access Points have a portfolio of products (Amazon Hub Locker, Amazon Hub Counter etc) which have different payment models with our partners like fixed rent, pay per package and mixed models. Multiply the complexity of different products and different payment models with scale and marketplace specific requirements (like taxation and compliance requirements) and we have a complex extensible payments solution to build. Our team is seeking a Senior Technical Program Managers to manage the roadmap and evolve the payments solution as we expand Access Point Products to more International Markets and partner. In this role you will be responsible for delivering large projects end-to-end that span multiple technology and operational teams across Amazon. These projects will include initiatives such as rolling out new technology to new geographies as we expand, creating new technology to support new businesses and use cases, and otherwise building great technology solutions that can scale to Amazons size and global market places.
Responsibilities include collection of business and systems requirements from internal and external customers, writing specifications, driving project schedules from design to release, and managing the production launch. You will lead and coordinate design/implementation efforts, coordinating across multiple teams to develop optimal solutions. You will be expected to make appropriate tradeoffs to optimize time-to-market, clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote project teams.
The right candidate will possess a strong program management background, will have demonstrated experience leading medium to large projects across multiple teams, and will have a well-rounded technical background in current web technologies. You must be able to thrive and succeed in an environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. As a TPM, you will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. An ability to take large, complex projects and break them down into manageable pieces, develop functional specifications, then deliver them in a successful and timely manner is expected. Maturity, high judgment, skills, ability to influence, analytical talent and leadership are essential to success in this role.

BASIC QUALIFICATIONS

8+ years of Technical Program Management experience with related technologies, including managing significant cross functional projects in mid-size or large companies
4+ years hands-on experience building software solutions within current industry standard technologies
Bachelor's degree in Engineering, Computer Science or related technical field or equivalent experience
A first-hand working knowledge of current web development technologies and service oriented architecture
Advanced knowledge of business applications such as Microsoft Word, Excel and Project
Excellent oral and written communication skills, as well as the ability to think clearly, analyze quantitatively, problem-solve, scope technical requirements and prioritize tasks
Strong business and technical vision
Ability to handle multiple competing priorities in a fast-paced environment
A deep understanding of software development in a team, and a track record of shipping software on time
Exceptional customer relationship skills including the ability to discover the true requirements underlying feature requests, recommend alternative technical and business approaches, and lead engineering efforts to meet aggressive timelines with optimal solutions

PREFERRED QUALIFICATIONS

PMP or Project Management Certification
Masters in Business Administration
Familiarity with building large scale solutions across many integrated and distributed systems, with great availability, performance, and security