Sr.manager Slp Risk & Resilience Job in Amazon

DESCRIPTION

Position Description: Sr. Manager SLP -Risk and Resilience

About Amazon India

Amazon teams in India work on complex business challenges to innovate and create efficient solutions that enable various Amazon businesses, including Amazon websites across the world as well as support Payments, Transportation, and Digital products and services like the Kindle family of tablets, e-readers and the store. We are proud to have some of the finest talent and strong leaders with proven experience working to make Amazon the Earths most customer-centric company.
We made our foray into the Indian market with the launch of Junglee.com, enabling retailers in India to advertise their products to millions of Indian shoppers and drive targeted traffic to their stores. In June 2013, we launched www.amazon.in for shoppers in India. With www.amazon.in, we endeavor to give customers more of what they want low prices, vast selection, fast and reliable delivery, and a trusted and convenient online shopping experience. In just over a year of launching our India operations, we have expanded our offering to over 19 million products across 39 departments and 100s of categories! Our philosophy of working backwards from the customers is what drives our growth and success.
We will continue to strive to become a trusted and meaningful sales and logistics channel for retailers of all sizes across India and a fast, reliable and convenient online shopping destination for consumers. For us, it is always Day 1 and we are committed to aggressively invest over the long-term and relentlessly focus on raising the bar for customer experience in India. Amazon is an Equal Opportunity Employer


About the team

The Security & Loss Prevention (SLP) team is responsible for leading the effort to efficiently and effectively provide security services and asset (lives, buildings, equipment, inventory, data, and intellectual property) protection in a designated area of responsibility. Amazon's LP and shrink reduction efforts are guided by the Global Security Operations (GSO) team through the creation of an overall global strategy designed to optimize resources and leverage technology to mitigate product loss and maintain customer satisfaction.




Purpose of the Role/Functional Context:
The Sr. Manager SLP-Risk and Resilience (R & R) will establish and maintain the framework for a risk-management program within the India Security and Loss Prevention (INSLP) team. This key leader will collaborate with both internal and external teams and will be instrumental in driving countrywide initiatives along with the INSLP analytics teams to effect continual improvements and solution building in business objectives, productivity and development of Loss Prevention within the company based on Risk & Vulnerability across the network.

Key Responsibilities

Establish the frame work for Physical Security Risk, Operational and demographic risk assessment. Articulate such risks internally and lead control and monitoring capabilities in line with emerging threats.
Enhance, track, and report on risk metrics which are key performance indicators, allowing performance improvements so that the desired outcomes are achieved to plan and in a timely manner
Drive the process by which risk mitigation program standards are attained.
Mentor analytics, audit, investigation resources to help build predictive models and actionable intelligence.
Identify, develop and implement Risk management program elements required to meet the unique needs of India Security and Loss Prevention
Establish crisis management planning and emergency response frame work. Create, test and manage process, resources in line with GSO guidelines to meet country requirements.
Manage a high volume workload and in fast pace, complex, dynamic environment
Manage complex data streams and identify meaningful, actionable trends
Responsible for leading the design, implementation and maintenance of the risk management framework within INSLP in line with its strategic plans including developing and maintaining detailed risk management policies and processes and working with key business stakeholders to facilitate the embedding of these across INSLP
Responsible for the ongoing review and challenge of risk framework effectiveness and the implementation of risk management best practices
Single point of contact for risk assessment and reporting for INSLP

Basic Qualifications:
Decision Making/ Problem Solving- demonstrate ability to proactively gather the right data from appropriate sources, probe/consider all of the facts, consider other perspectives; conduct root cause analysis; draw sound inferences; prioritize key factors; act decisively, promptly and confidently; flexible in approach; able to operate with limited guidance from management.
Preferred Qualifications:
10 years plus experience in Risk Management using advanced tools and analytics.
Experience planning, scheduling and tracking project timelines and milestones using appropriate tools
Experience leading teams and providing management, leadership and mentoring to team members as needed
Professional Certifications CPP/PSP/PCI / CRMA etc.

BASIC QUALIFICATIONS

Decision Making/ Problem Solving- demonstrate ability to proactively gather the right data from appropriate sources, probe/consider all of the facts, consider other perspectives; conduct root cause analysis; draw sound inferences; prioritize key factors; act decisively, promptly and confidently; flexible in approach; able to operate with limited guidance from management.
Required

Proven ability to work with and influence leaders and other key departments within organization
Required


Experience developing and delivering progress reports, proposals, requirements documentation, and presentations
Required

Experience managing project scope changes, identifying potential crises, and devising contingency plans
Required

Proficient with MS Office Professional Suite, including intermediate knowledge of Excel
Required


Ability to conduct risk analysis assessments
Required

Internally, develops networks and strategies throughout all functions and levels to influence, convince and drive risk mitigation initiatives. Ability to brief management
Required

Workplace Violence and/or Business Continuity experience
Required

PREFERRED QUALIFICATIONS

10 years plus experience in Risk Management using advanced tools and analytics.
Experience planning, scheduling and tracking project timelines and milestones using appropriate tools
Experience leading teams and providing management, leadership and mentoring to team members as needed
Professional Certifications CPP/PSP/PCI / CRMA etc.