Support Specialist Job in Amazon

DESCRIPTION

As the earth's most customer-centric company, Amazon obsesses at improving customer experience on a daily basis. We are looking for a motivated full-time Support Specialist to join our Global Business Services Capability team- Customer Experience Strategy in Bangalore, India. This role is ideal for a candidate looking for an experience with an exciting, dynamic company. The candidates should be willing to do night shifts like 3:00pm, 6:00pm and 9:00pm. Candidates will be provided night shift allowance as per company policy.

Key responsibilities:
Performing a wide range of data collection, categorization, validation, survey creation, and data processing related tasks.
Recording and cleaning up Excel data as per detailed instructions by her/his manager.
Providing feedback to the team about potential modifications/improvements to the process.
Managing team engagement activities.

BASIC QUALIFICATIONS

Bachelor degree - B.MS / B.Sc / B.Com/ B. Tech
Min Experience- 0-3 years

PREFERRED QUALIFICATIONS

Excellent English proficiency
Good proficiency in Microsoft Excel
Strong analytical skills including basic proficiency in Microsoft Excel
Previous work experience, specially handling data recording and business analysis
Willingness to learn and improve the overall customer experience
VBA/Macro/SQL proficiency Self-starter
Motivated and extremely organized

Interest on online gaming