Whs Knet Coordinator Job in Amazon

DESCRIPTION

Customer Support experience/focus. Able to multi-task. Respond within 24 hours.
Become Knet Administrator (8 course curriculum to gain system access)
Daily tasks may include:
Manage issues with individual's transcripts, including assigning and removing courses, researching technical issues, and pinpointing courses not functioning correctly.
Proxy into individual's transcripts to troubleshoot.
Answer and solve all SIM tickets regarding Knet topics for the network. POC for all NACF WHS Knet courses.
Understand Standard vs. Dynamic assignments. Create large, accurate training assignments for the network, both standard and dynamic.
Create and manage Groups (Org Units) using organizational filters to retrieve accurate lists of employees needing specific trainings.
Manage all curriculums within the network, with knowledge of Learning Objects, and learn how re-versioning courses affects curriculums.
-Work on other EHS projects beyond KNET as well
Upload SCORM courses to the course catalog. Ensure the course is available and functioning correctly, including recording accurate completion criteria for the network. Reversion and/or modify courses as needed.
Troubleshoot malfunctioning courses to find root cause.
Create Deep Links and understand how the links work.
Understand and disseminate Standard Reports, such as Training Status and Progress Pie Charts.
Create Custom Reports, and manipulate data to provide reporting on Knet course use.
Use the Training Removal Tool to bulk unassign training assignments.
Create and manage Events and Sessions (ILT) for the network.
Create and manage Evaluations for the network.

BASIC QUALIFICATIONS

Candidates with degree (or equivalent) qualifications in technology
You possess a meticulous level of sustained attention-to-detail,
Exposure to LMS and training exposure
Cornerstone exposure.
Ability to work under the minimum of supervision,
Demonstrable ability to learn quickly, while closely adhering to new processes and procedures,
Youre able to work independently, at times under minimum levels of supervision,
Youre flexible and adaptable; able to meet the needs of the business head on,
Great team player: you contribute to a positive and healthy team environment,
You bring plenty of drive, enthusiasm and self-motivation with you each day,

Youre a good communicator, both verbally and in writing

PREFERRED QUALIFICATIONS

Have 1 to 3 years of KNET/cornerstone experience.
Exposure Troubleshoot malfunctioning courses to find root cause.