Collections Analyst Job in Appdirect Inc.

What you'll do and how you'll have an impact Provide regular phone and email contact with assigned customers to build customer relationships and ensure minimum bad debt risk Collaborate with cross-functional teams, including Sales, Legal and Customer Success Inform internal teams of changes in account status and past due accounts Enter detailed notes and client information in ERP and CRM systems Leverage data from several internal tools to perform reporting and analysis Research and perform special projects and activities as assigned What we're looking for 1 to 3 years Accounts Receivable / Financial Analysis experience Strong verbal and written communication skills are required to interface with all levels of the organization Adept at taking multiple sources of data and distilling it into a reportable, easy to understand format for Sales and Leadership Ability to quickly learn and adapt to new systems and processes Advanced Microsoft Excel skills, with the ability to work with large sets of data Experience with NetSuite, Tesorio, and Salesforce is preferred