BriefCase
BriefCase

Call Centre Executive Job in Asg Eye Hospital

Call Centre Executive

Asg Eye Hospital 4+ weeks ago
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Job Summary Job Description:-
  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication scripts when handling different topics.
  • Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to up-sell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call centre database in a comprehensible way.
  • Frequently attend educational seminars to improve knowledge and performance level.




Other Requirements

  • Previous experience in a customer support role
  • Track record of over-achieving quota.
  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively.
  • Minimum Graduate qualification.

Other Requirements

  • Previous experience in a customer support role
  • Track record of over-achieving quota.
  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively.
  • Minimum Graduate qualification.

Qualification :
Any Graduate
Experience Required :

1 to 6 Year

Vacancy :

2 - 4 Hires

Apply Now
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