Data Analyst - Collections Job in Auxilo Finserve

Position: Data Analyst Collections

Location: Mumbai

Qualification: Graduate

Experience: 3 to 6 years

Job Description:

We are looking for a Data Analyst Collections to join our team. This role involves analyzing and interpreting data from multiple sources to provide actionable insights and support decision-making. You will be responsible for reporting, system management, process improvement, and collaborating cross-functionally to drive performance improvements.

Key Responsibilities:

• Data Analysis & Reporting:
  • Collect and analyze data from various sources to identify trends, patterns, and key insights.
  • Prepare daily, weekly, and monthly operational reports as well as client-specific reports.
  • Design and manage interactive dashboards to track key performance indicators (KPIs) and provide insights for management decision-making.
• System Management:
  • Oversee the daily operation and maintenance of information systems, ensuring smooth and secure data handling.
  • Ensure the accuracy, security, and integrity of all databases.
  • Provide support for troubleshooting and resolving any system-related issues.
• Process Improvement & Automation:
  • Identify and implement opportunities to enhance reporting processes and system efficiency.
  • Automate repetitive tasks and processes using advanced Excel functions (VBA, Macros), SQL, and BI tools such as Power BI or Tableau.
• Strategic & Cross-Functional Support:
  • Collaborate with various departments to understand data requirements and deliver customized reports.
  • Monitor compliance with Service Level Agreements (SLAs), internal controls, and regulatory standards.
  • Provide technical support to enhance decision-making and business performance across teams.

Key Qualifications & Skills:

• Technical Expertise: Advanced proficiency in MS Excel (functions, VBA/Macros), SQL, Tableau, Power BI, and database management systems.
• Analytical Skills: Strong ability to process large datasets, identify trends, and derive actionable insights.
• Regulatory Knowledge: Familiarity with debt collection laws, compliance requirements, and reporting standards (preferred for roles related to collection or finance MIS).
• Communication Skills: Ability to clearly present data insights to both technical and non-technical stakeholders.