BriefCase
BriefCase

Csm Manager Job in Avalara Inc

Csm Manager

Avalara Inc 3 weeks ago
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Job Summary
  • Proven experience as a Manager and leading a Customer Success team or Renewals role, preferably in a software or subscription-based industry. Strong communication and interpersonal skills.
  • Experience working North America customers is mandatory
  • Detail-oriented with the ability to manage multiple tasks and priorities.
  • Familiarity with CRM tools and customer success platforms.
  • Willingness to learn, collaborative, comfortable with ambiguity / changing priorities as part of the start-up culture
  • Demonstrates customer empathy and customer centric approach
  • Experience collaborating with cross functional teams to support joint outcomes through customer lifecycles
  • Demonstrated ability to communicate effectively via oral & written formats: PowerPoint, Excel skills are a must especially with multiple stakeholders / personas
  • Self-motivated, highly collaborative, creative, goal- and growth-oriented, and team-centric
Experience Required :

3 to 5 Years

Vacancy :

2 - 4 Hires

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