Head - Business Solutions Group & Support Job in Avanse Financial Services Ltd.

Roles & Responsibilities

Key Responsibilities
Lead a Team of BAs in translating Business requirements across core applications in to actionable inputs for IT Partners for delivery
Manage the complete SDLC cycle of business requirements starting with BRDs -Techno-functional specifications Development - UAT- Production release
Conduct Cost Benefit analysis of all major projects recommend a Prioritization Framework for project delivery keeping in mind the business objectives
Effectively engage with User Group to meet the project delivery objectives and keep them updated on status of various projects
Create an Application Roadmap for Core applications in line with business objectives
Drive the IT governance framework on New product development/enhancement and release management
Ensure technology related issues are addressed in a timely and cost-effective manner
Lead the Budget preparation existing and New application developments
Lead the steercom and other engagement framework with key partners
Lead the production support for all the applications
Ensure adherence to SLAs
Institutionalize best processes for effective production support and better stakeholder management
Management reporting of dashboards
Building a high performing team
Key Accountabilities
Timely delivery of business requirements
Managing Costs with the Budget allocated
User Adoption of applications
User Satisfaction score on key projects
Effectively manage production support
Technical Competencies
Strong project management skills
Team management and development
Strategic orientation
Analytical skills
Ability to understand basis of application integration and technology stacks
Behavioral Competencies
Strategic Orientation
Customer Centricity
Execution Focus
Collaborative Approach
People Excellence
Personal Attributes
Influencing Skills
Strong interpersonal skills / Collaborative skills
Passion for excellence and leadership to inculcate a strong work culture
Excellent decision making ability

Eligibility

Required Experience

• Minimum 12- 15 years of Functional experience in Retail Asset Lending Applications
• Experience in the Financial Services sector NBFC/Fintech is a must
• Must understand technical aspects of Business Requirements
  Required Qualification

• BE, Full time MBA Preferred