Air Ticketing Supervisor Job in Avation

An airline customer service supervisor oversees the inside gate or ticketing/check-in operations of all assigned flights during a scheduled work shift. In smaller airport stations, the supervisor will oversee certain cross-utilized employees such as baggage handlers. Gate and ticketing needs keep them on call and highly active during delays, cancellations and the rebooking of flights. The supervisor oversees the employment needs of the employees he supervises and answers customer inquiries that require managerial level assistance. Supervisors are ultimately responsible for the on-time performance of each flight arrival deplaning and flight departure boarding.