Floor Officer (non Core-gm) Job in Avenue Supermarts Ltd
Floor Officer (non Core-gm)
- Indore, Madhya Pradesh
- Not Disclosed
- Full-time
Position
Floor Officer
Reporting
Functional Reporting:
DM/ASM/SM
Administrational Reporting
Location
MPCG
Age
Minimum 21 years
Education
Graduation
Competencies
Customer Orientation.
Planning
Team Management
Eye for details
Experience
Minimum 2 years
Key Responsibilities
Specific
To ensure availability of all products in adequate quantities with correct price boards on the appropriate places on the Floor by adhering to the set standard processes.
To help the Customers, to listen & solve their complaints and to record their valuable feedback/suggestions.
To ensure cleanliness, hygiene and safety on the Floor.
To follow all statutory norms for food storage as per FSSAI.
To plan and delegate the work at the beginning of the day/shift through Briefings in order to achieve maximum efficiency.
To ensure smooth and comfortable shopping experience for the Customers by maintaining the aisles free of any obstacles.
To ensure the equipments such as chiller, freezer and weighing machines are kept in good working condition all the time.
To supervise effectively to avoid any untoward incidences on the Floor.
To train new employees on their daily tasks.
To supervise the promoter employees of other Brands.
To ensure that processes pertaining to FIFO, Debit, Expiry etc are followed to the point.
To receive the Grocery products
To update the registers, files, checklists and reports on timely basis.
Generic
Ability to manage a team of 15-25 people at a time.
Should be a good team player.
Ability to answer Customer queries satisfactorily.
Ability to deliver under pressure.
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