Crm Executive Job in Awl India Private Limited

Job Description

• Coordinating with the customer and handling their queries regarding any issues
• Excellent with coordination & problem solving, providing timely solutions
• Handling client escalations and closures
• Checking MIS Report on daily basis and sharing the same with customers.
• To Ensure all shipments to be picked up and connected from the origin as per defined TAT
• Generation of required documents for Transportation i.e LR, GP, E-waybill etc.
• Generation of Invoices for the allotted customers and on-time submission
• Timely payment collection
• Coordinating with WH for the daily System entries and transactions
• Coordinating with the WHs for the stock reconciliation as per schedule
• Should be focused on customer satisfaction.
• Maintaining the MOM along with actions plan for improvement
• Customer-centric approach & Positive Attitude

Qualifications

MBA/PGDM Supply Chain, International Business, Logistics etc

Skills

Good knowledge of MS Office (Powerpoint, Excel, etc.

Keen interested in Logistics

Willing to learn and implement

Attitude to explore the new things

Willing to give commitment and should be flexible