Regional Customer Solutions Manager_shameerpet Job in Bayer

YOUR TASKS AND RESPONSIBILITIES:

• Define and deploy VS Service Quality programs that capturevalue.
• Develop the strategy to map emerging trends; lead efforts tocollect, aggregate and analyze data ensure related to Productand Service Quality insights are included in key decisionprocesses.
• Develop the strategy to utilize internal and external sources ofintelligence related to Product and Service Quality to positiongrowth opportunities and deliver tailored solutions.
• Develop the Market Validation plan and coordinate associatedQC testing capabilities to meet market requirements.
• Oversee the VS Product Specifications Program, executecompetitor and customer benchmarking studies.
• Responsible to lead and manage response teams andcommunications on all significant quality issues in the regionincluding oversight of all claims and customer feedback.
• Collaborate across industry partners, including key competitors.
• Work closely with Commercial Marketing teams to develop anddeliver key information and knowledge to customers in a formatthat is straightforward and collaborative.
• Champion seed technology, digital, and service improvements.
• Assure departmental and cross-functional disciplines aretrained related to all aspects related to quality. Promoteactivities and accomplishments.

WHO YOU ARE:

• Masters degree in Supply Chain, Business Management,Agronomy or Life Sciences.
• Minimum 10 years Commercial, Product Supply, or relevantexperience.
• Highly collaborative, strategic thinker, results-oriented.
• Customer centric with understanding of relevant markets.
• Effective communication and influencing skills.
• Demonstrated initiative, high energy and commitment.
• Excellent business and financial acumen.
• International and Domestic travel 15-20%.

Perks and Benefits