Branch Operations Incharge Job in Bharat Voip Communications Pvt Ltd

Branch Operations Incharge

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Job Summary

Coordinate with sales team and technical team in identifying areas for expansion
Assist Branch Manager in making proposals for Expansion Plan and Network up-gradation (POP/CPE)
Guide and monitor Area In-charges for ensuring implementation of new technology as per approved plan and migration process
Ensure proper maintenance of Branch and Area infrastructure as per the norms
Maintain detailed network diagram of Branch and Areas
Ensure that all key accounts are managed as per the prescribed norms.
Proactively identify full capacity CPEs and replace with big apartment CPEs or second CPE within approved distance
Identify and split overloaded POPs as per standard expansion plan
Ensure structured cabling (Fiber and Cat5e as per approved standard)
Ensure fiber and cat5 laying as per norms through period checks and operational audits.
Ensure compliance as per connectivity policy for Fuel and Leased Line Customers
Ensure resolution of complaints as per the approved timelines
Analyze repeated complaints and recommend solutions to fix them permanently
Analyze deactivations to design and implement course correction measures

Functional Requirements

Logical Trouble shooting
Process Oriented
Good Knowledge on Networking, preferable CCNA Certified
Experience of installing network elements
Hands on experience of fibre network design and deployment in medium or large sized network.
Should be aware of latest technologies prevailing in the market.

Experience Required :

Fresher

Vacancy :

2 - 4 Hires

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