Associate Solution Engineer Job in Bmc Software

Job Title: Associate Solution Engineer
Location: Pune, Maharashtra, India
Travel: Occasional business travel may be required

About BMC

At BMC, trust is more than a value it s how we operate.
We re an award-winning, inclusive, and vibrant workplace where diverse perspectives fuel innovation and growth. We believe in balancing life and work, celebrating wins (big and small), and giving back to the communities we serve. Your voice matters here, and your individuality is celebrated.

We help our customers become Autonomous Digital Enterprises by enabling them to scale, innovate, and lead in the digital era.

The Opportunity

Join BMC Helix s Digital Solution Engineering team as an Associate Solution Engineer a role designed for emerging tech professionals who want to build a career at the intersection of technology, customer impact, and business value. Whether you're a recent graduate or have 1 3 years of experience, this is your opportunity to dive deep into enterprise platforms, AI innovation, and next-gen service management.

About BMC Helix

BMC Helix is our cutting-edge, AI-powered platform for IT Service and Operations Management (ITSM, ITOM, AIOps). With a containerized, microservices-based architecture, it supports flexible deployment across cloud, hybrid, and on-prem environments. BMC Helix empowers enterprises to go from reactive support to predictive, autonomous operations using advanced capabilities like Agentic AI and cross-domain automation.

What You ll Do

• Work with global solution engineering and sales teams to support customer engagements and design compelling, tailored solutions.
• Participate in discovery sessions to understand client requirements and business objectives.
• Deliver engaging, value-driven demos that highlight BMC Helix s strengths like intelligent automation, Agentic AI, and seamless integrations.
• Assist in designing proof-of-value solutions, configurations, and presentations.
• Translate complex technical concepts like microservices, APIs, and hybrid deployments into clear, customer-centric value propositions.
• Collaborate with internal teams (Product, Strategy, Sales) to ensure alignment with customer needs and market trends.
• Stay current on emerging trends in GenAI, LLMs, ITSM, ITOM, and enterprise digital transformation.

What You Bring

• Bachelor s degree in Computer Science, Information Technology, Engineering, or a related field.
• 0 3 years of experience in a technical, consulting, or customer-facing role.
• Excellent communication and presentation skills; able to engage both technical and business stakeholders.
• Interest or hands-on exposure to Generative AI and Large Language Models (LLMs).
• Foundational knowledge of cloud platforms (AWS, Azure, GCP), microservices, containers (Docker, Kubernetes).
• Curiosity for technology and enterprise IT challenges; proactive and eager to learn.
• Exposure to platforms like BMC Helix, ServiceNow, Jira Service Management, or similar is a plus.
• Basic scripting or API understanding (Python, JavaScript, REST APIs).
• Familiarity with ITIL, DevOps, or service management concepts.
• Fluent in English; multilingual proficiency (e.g., Spanish, French, German, Italian) is a bonus.

Why Start Your Career at BMC?

• Work with industry-leading platforms and AI technologies
• Be part of a collaborative, global team shaping the future of digital operations
• Learn from experienced mentors and participate in enablement programs
• Thrive in a culture that values your authenticity, creativity, and growth

Not Sure You Meet Every Requirement?

No problem. If you're passionate about this opportunity and BMC s mission, we still encourage you to apply. We value potential just as much as experience.

BMC is proud to be an equal opportunity employer.