Enablement Specialist Job in Bmc Software

Job Title: Enablement Specialist
Location: Pune, Maharashtra, India
Travel: Up to 10%

About BMC

At BMC, trust is more than a word it s our way of working.
We are an award-winning, inclusive, and dynamic workplace where diversity is celebrated and innovation thrives. Giving back to our communities is part of our culture, and we believe in helping every employee achieve balance, success, and personal growth. Your achievements will be recognized, your voice heard, and your individuality celebrated.

We help our customers become Autonomous Digital Enterprises by empowering them with forward-thinking solutions and we never stop innovating.

The Opportunity

Join our BMC Academy team as an Enablement Specialist, where you'll play a key role in designing, developing, and delivering impactful training and enablement programs for our Customer Success organization. You'll collaborate with cross-functional teams, subject matter experts (SMEs), and stakeholders to build world-class enablement content that empowers teams to drive value and performance across the customer lifecycle.

If you're passionate about adult learning, creative content development, and enabling others to succeed this is the role for you.

Key Responsibilities

• Design and develop engaging enablement content such as Instructor-Led Trainings (ILTs), eLearning modules (WBTs), videos, infographics, playbooks, assessments, and more using instructional design best practices.
• Create training programs around onboarding, product/service offerings, strategic initiatives, and soft skills for Customer Success teams.
• Ensure consistent tone, messaging, and branding across all enablement materials.
• Partner with stakeholders, SMEs, and cross-functional teams (Product, Marketing, Sales Enablement) to gather inputs and align on enablement goals.
• Plan and facilitate live enablement sessions coordinate invites, run dry runs, host kickoff segments, and support participant engagement and Q&A.
• Use a Learning Management System (LMS) to manage learning content, assign courses and learning paths, and generate reports on participation and completion.

What You ll Bring

• 3 4 years of experience in enablement, instructional design, or learning & development
• Strong understanding of adult learning principles and instructional design methodologies
• Experience creating diverse digital learning assets: presentations, videos, infographics, cheat sheets, playbooks, FAQs, and assessments
• Excellent written and verbal communication skills able to simplify complex topics and confidently present in live or virtual settings
• Proficiency in tools like MS Office, Canva, Camtasia, Articulate Rise & Storyline, and experience working with LMS platforms
• Skilled in video editing, content organization, multitasking, and collaborating with SMEs and cross-functional stakeholders
• A self-starter with a growth mindset, ready to take initiative and adapt to evolving needs

Why BMC?

• Join over 6,000 talented professionals around the globe who are driving innovation
• Work in a culture that champions authenticity, inclusion, and continuous learning
• Be part of an organization that recognizes your unique contributions and potential
• Grow your skills through exposure to leading technologies and global best practices

Not sure you meet every requirement?

If you re excited about this role and BMC s mission, we encourage you to apply. We welcome diverse perspectives and believe they drive better outcomes for everyone.

BMC is an equal opportunity employer committed to building a workplace that reflects the diversity of our communities.