Software Principal Engineer - Sre Job in Boomi Software

Position: Senior Site Reliability Engineer

Join us as a Senior Site Reliability Engineer on our Reliability Team and do the best work of your career while making a profound social impact. In this role, you will design and build sophisticated systems and software that align with our customers business goals and environments. You will collaborate with product management, engineering teams, customer success, and support to deliver innovative features and enhancements across Boomi s product offerings.

Key Responsibilities

• Incident Management & SLAs: Participate in detecting, remediating, and reporting production incidents, ensuring that SLAs and SLOs are well-defined and consistently met.
• On-Call Rotation: Provide on-call support for planned and unplanned events.
• Collaboration: Partner with engineering teams to implement improvements, standardize processes, and drive consistent results.
• Disaster Recovery: Lead DR exercises, game days, and readiness training with SRE and engineering counterparts.
• Observability & Tooling: Collaborate with service engineering teams to build and automate tooling, implement best practices in observability, and ensure the scalability and reliability of Boomi s production services.
• Infrastructure Automation: Automate provisioning and maintenance of Boomi s infrastructure using tools like Terraform and Ansible.
• Technical Mentorship: Guide and mentor other engineers through design collaboration and code reviews.

What You ll Bring

Essential Requirements

• Expertise in defining, measuring, and improving reliability metrics (SLOs, SLIs, error budgets).
• Strong experience in observability practices (monitoring, logging, distributed tracing), preferably using Splunk and New Relic, including the ability to create custom dashboards from scratch.
• Proficiency in infrastructure automation using Terraform, CloudFormation, and Ansible playbooks, with scripting experience in Python.
• Hands-on experience conducting and automating disaster recovery (DR) exercises in AWS, validating RPOs and RTOs.
• Deep understanding of AWS components and the ability to design and implement APIs for internal use.

Desirable Requirements

• 7+ years of experience in the software engineering industry, with exposure to large-scale production systems.
• Cloud certification (AWS, Azure, GCP, Oracle), with experience in services such as compute, containers, and databases.
• Experience in containerization best practices, cloud-native concepts, and security awareness in the cloud.

Why Join Boomi?

Working at Boomi means doing what you love, surrounded by trailblazers with an entrepreneurial spirit. Our culture fosters innovation, encourages collaboration, and celebrates the unique contributions of every individual.

Take the first step toward your dream career at Boomi where ideas shape the future of technology.