Integration Engineer Job in Branch
Integration Engineer
Branch
4+ weeks ago
- Bengaluru, Bangalore Urban, Karnataka
- Not Disclosed
- Full-time
Job Summary
What you ll do:
- Manage incoming support requests on our ticketing platform.
- Provide technical assistance to developers and marketers who use the Branch SDK.
- Triage issues and escalate to various team members.
- Act as a technical resource to sales team members.
- Manage bug queue to ensure issues are followed up on and resolved.
- Accomplish miscellaneous engineering projects to push our business forward.
You ll be a good fit if you have:
- B.E / B.Tech or an equivalent degree in Engineering.
- 2 to 6 years of experience working in a customer support role.
- Experience in Salesforce service cloud.
- Experience working with, building, and/or troubleshooting mobile SDKs.
- Prior experience at a growth stage Internet/Software company.
- Mobile app coding ability.
A little bit about us:
- Branch has raised more than $330M from investors such as NEA, Founders Fund, and Playground Ventures.
- We are recognized as one of Forbes Best Startups 2020, Great Places to Work 2020, Best Places to Work 2020 (Bay Area).
- We have more than 3 billion monthly users and partnered with over 50,000 apps, including Airbnb, Ticketmaster, Reddit, Buzzfeed, Twitch, OfferUp, Poshmark, and many more.
If you think you d be a good fit for this role, we d love for you to apply! At Branch, we strive to create an inclusive culture that encourages people from different backgrounds to bring their unique, diverse perspectives to work. We aim every day to build an environment that empowers us all to do the best work of our lives, and we can t wait to show you what we have to offer!
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