Head Of Operations Job in Bytexl

Position: Head of Operations

Location: Hyderabad, India

Experience: 7-10 years | Full-Time

Company Overview:

Our vision is to be the leading EdTech company catalyzing the transformation of engineering colleges in India. We envision a future where every engineering student gains access to holistic, industry-relevant education that enhances their skills and employability.

Through innovation, we empower students by bridging the gap between academia and industry, shaping the next generation of highly skilled professionals who will contribute significantly to national development.

About byteXL:

byteXL is revolutionizing engineering education in India and beyond. We partner with colleges to deliver industry-aligned training programs, personalized learning pathways, and real-time analytics aimed at boosting student employability. As byteXL grows, the operations function remains central to driving our success. This is a high-impact opportunity to lead and shape that growth.

Role Overview:

Are you passionate about solving complex problems and scaling operational solutions? Have you built operations teams from scratch? If yes, byteXL s Head of Operations role is for you.

You will own end-to-end operational strategy, driving efficiency and alignment across product, sales, delivery, and finance teams. You will manage relationships with colleges and institutional stakeholders, ensuring internal execution meets customer expectations and supports business objectives.

Key Responsibilities:

• Lead and own the operations function, including strategy, execution, and delivery across departments.
• Build, mentor, and lead a high-performing operations team that thrives on ownership, learning, and results.
• Represent byteXL in client-facing interactions with college leadership such as TPOs, HODs, and Deans.
• Identify and implement operational improvements using data-driven insights and stakeholder feedback.
• Develop and enforce SOPs for delivery, reporting, invoicing, and student engagement workflows.
• Design and maintain performance dashboards that provide clear visibility into operational metrics (weekly, monthly, quarterly).
• Collaborate with finance and account managers to ensure timely invoicing and collections.
• Provide internal teams with actionable data insights from student engagement and program usage.
• Foster cross-functional collaboration to remove barriers and promote alignment across product, delivery, sales, and leadership.
• Anticipate risks and proactively resolve operational issues to maintain business continuity and customer satisfaction.
• Participate in leadership meetings, contributing to strategic planning and decision-making.

Qualifications:

• 7-10 years of operations experience, preferably in EdTech, SaaS, or B2B services.
• Proven leadership capabilities with a track record of building and scaling effective teams.
• Experience working closely with clients, particularly large institutions or B2B accounts.
• Strong analytical skills and proficiency with data, reporting tools, and dashboards.
• Familiarity with accounting processes such as invoicing and collections.
• Excellent verbal and written communication skills for managing diverse internal and external stakeholders.
• High ownership mentality, bias for action, and ability to thrive in fast-evolving environments.

Preferred / Bonus Skills:

• Experience building an operations function from the ground up.
• Prior work with engineering colleges or in the education sector.
• Hands-on knowledge of CRM, ERP systems, or data visualization tools such as Power BI or Tableau.