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BriefCase

Principal Support Ae - Ae Job in Cadence Design Systems

Principal Support Ae - Ae

Cadence Design Systems 4+ weeks ago
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Job Summary

At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.

  • Provide Customer Support and training on the usage of AWR Design Environment software products for customers with high level of satisfaction.
  • Help the customers in the increase of productivity, debug complex issues and provide solutions in the implementation of AWR software in their design methodologies.
  • Working closely with R&D and Engineering to identify and prioritize the product improvement initiatives through formal methods and help in the customer adoption.
  • Consult and understand the innovative design needs from customers and communicate with internal teams
  • Debug complex issues and suggest workarounds for customer for them to proceed in their design cycle phases.
  • Guiding in the Creation and Creating high impact knowledge article content, tool adoption kits and other high-level documents to increase the self-help of customers.
  • Mentoring and training of juniors in the Support Process and procedures, in EDA software and design methodologies as required
  • Ability to translate Customer functional needs for high technical engineering designs into EDA requirements and efficiently communicate the EDA software implementation to customers.
  • Involve in the customer support projects to improve productivity of Application Engineers and Support satisfaction levels
  • Experience and exposure to PCB Design tools from Cadence or similar competitor
  • Excellent knowledge of both windows and Linux computers (including software installation)
  • Need excellent communication and interpersonal skills along fluency in written and verbal English.
  • The position might include some travel at times

Were doing work that matters. Help us solve what others cant.
Experience Required :

Fresher

Vacancy :

2 - 4 Hires

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