Senior Executive, Customer Success Job in Capillary Technologies

As aSenior Associate You would be responsible for:

Account Management.

Client Servicing

Working effectively both independently and as a member of a cross-functionalteam.

Supporting the analytics needs of the business by analyzing data from multiple sources including Capillary CRM data & the external data fromthe clients

Collate the data into coherent and logical structures to produce periodic as well as one-off analyses to aid the decision-makers.

Effective and persuasive presentations (verbal and written) on the certain objective provided by the Client Consulting with the client & solving his businessproblems

Design CRM programs & building customer centricstrategy

Coordinate with different teams and full-fill the end requirements oftheclient

Build new analytical products & contribute in productdevelopment.

Required Skills:

Aptitude for problem solving and quantitative skills, Comfortable in dealing with numbers andcalculation

Knowledge of MS Office (Word, Excel &PowerPoint)

SQL and Python proficiency is a must, machine learning capabilities are good to have.

Must have worked on large databases in the cloud and local environments.

3-6 years of experience in working on Data Analyticsprojects

Good with numbers, charts, and data. Both qualitatively and quantitively. Ability to engage clients, understand business problems and solve them using data analysis

Ability to pull insights from Data

Personal Attributes

Excellent Logical ability, Good written and interpersonalskills

Able to prioritize and execute tasks in a high-pressure environment, working in a team-oriented, collaborativeenvironment

self-motivated, Inquisitive and curious, Goal-oriented, detail-oriented, ambitious, and strong ability to follow-through oncommitments