Associate Director - Operations Job in Captain Fresh

Associate Director Control Tower at Captain Fresh

Company Overview:

Captain Fresh is a tech-led, vertically integrated global powerhouse of seafood brands. Founded in 2020 and headquartered in Bengaluru, India, Captain Fresh s portfolio includes well-known brands like CenSea in the US, SuperFish in Poland, and Senecrus in France. By leveraging technology, Captain Fresh leads the charge in bringing innovation to the traditionally fragmented seafood sector. The company integrates the key nodes of the seafood value chain procurement, processing, distribution, and retail across multiple species, ensuring high standards of traceability and sustainability. The group sources and distributes over 100 species of seafood across 30 countries, with a strong focus on responsible sourcing and empowering communities while protecting ecosystems.

Role:

Associate Director Control Tower

Location:

Bengaluru, India

The Control Tower is the nerve center for the company's global operations, acting as a key enabler for operational excellence. As the Associate Director Control Tower, you will drive high-impact projects, oversee the execution of export shipments, and ensure operational metrics are met consistently.

Roles and Responsibilities:

Drive High-Impact Projects:

• Identify and Scope Projects: Focus on initiatives to improve cost and performance metrics across the value chain.
• Project Execution: Lead the execution of these projects, collaborating with key stakeholders.
• MIS Creation: Develop Management Information Systems (MIS) to track project success and present metrics to leadership.
• Onboarding Facilities: Manage the onboarding process for new facilities onto the proprietary technology platform, ensuring smooth integration.

Export Shipment Execution:

• Shipment Planning: Execute shipments according to plan, ensuring zero detention or demurrage-related costs.
• Repacking and Labeling: Ensure repacking of materials and labeling are done as per the buyer s requirements, either in the factory or cold storage.
• Documentation Accuracy: Ensure that all shipments have accurate documentation, with zero delays due to errors or missing documents.
• Real-Time Tracking: Track shipments and provide real-time visibility to stakeholders regarding shipment status and delivery.
• Logistics Performance: Monitor logistics performance metrics, ensuring cost-effective and timely deliveries.

Audits:

• Audit Management: Handle internal and external audits for the operations domain, resolving queries in real time to ensure smooth audit processes.

The Ideal Candidate:

We are looking for someone who has:

• Leadership in High-Impact Projects: Experience in leading large-scale supply chain or operational projects within manufacturing, particularly in export-oriented food industries. Experience in setting up a GCC (Global Capability Center) office for a large business organization would be an advantage.
• Consulting Experience: 3-7 years of consulting experience in the supply chain and manufacturing domains, specifically in operations or logistics.
• Multitasking in Complex Situations: Proven ability to manage multiple projects simultaneously in complex and ambiguous situations, ensuring timely delivery.
• Cross-Functional Collaboration: Ability to collaborate and communicate effectively at all levels of the organization, across different geographies.
• Deep Knowledge of Supply Chain: Strong understanding of supply chain processes, with excellent problem-solving and analytical skills to improve efficiency and cost-effectiveness.

Why Join Us?

• Fast-Growing and Innovative Environment: Be a part of a pioneering, tech-driven company in the global seafood industry that is transforming traditional practices.
• Global Exposure: Work at a global scale, managing projects across different countries and regions.
• Impactful Role: Lead high-impact projects that will directly influence the operational success of the organization.
• Sustainability Focus: Contribute to a company that values sustainability and responsible sourcing while supporting global communities.