Technical Content Writer Job in Casepoint
About Us:
Casepoint is a leading provider of comprehensive eDiscovery solutions through a secure, cloud-based platform. Trusted by top law firms and multinational corporations for their most significant legal matters, Casepoint has been on a growth trajectory for nearly a decade. As we expand globally, we are looking to grow our team with passionate, driven individuals who value collaboration, open communication, and a work hard, play hard mentality. Kindness and teamwork are core to our company culture.
Job Openings: 2 Positions Available
Key Responsibilities:
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Collaborate with internal teams to gain a deep understanding of the product and its documentation needs.
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Produce clear, high-quality documentation that meets internal and external standards.
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Write concise user interface text, online help, and developer guides.
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Create tutorials and guides for end-users across various applications and use case scenarios.
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Evaluate and optimize existing content, focusing on reuse and opportunities for single-sourcing.
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Manage, update, and maintain technical documentation across the organization.
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Work with product and marketing teams to adapt technical documentation for presentations and promotional use.
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Provide mentorship and training to other technical writers as needed.
Requirements:
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Proven experience in technical writing for software documentation.
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Strong attention to detail with the ability to produce high-quality work.
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Ability to quickly grasp complex technical concepts and convey them in a simple, understandable way, using text and visuals.
Required Skills & Experience:
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1-5 years of experience in technical writing.
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Familiarity with Learning Management Systems (LMS), Agile methodology, and Camtasia.
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Bachelor's degree in English, Communications, Linguistics, or a related field (Master s degree is a plus).
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Strong proficiency in Microsoft Office Suite; experience with Confluence is a plus.
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Knowledge of SDLC, Snagit, RoboHelp is a plus.
Compensation & Culture:
We believe that a great work environment leads to outstanding results. At Casepoint, we foster a supportive and collaborative culture where talent is recognized and rewarded. We offer competitive compensation, career development opportunities, and a nurturing environment for our team members.
Location: Surat
Qualification : Bachelor's degree in English, communications, linguistics or related field(Master's degree, a plus).
