Facilities Executive - Soft Services Job in Cbre India

Facilities Executive Soft Services

Service Line: GWS Segment

Role Type: Full-Time

Location: Gurgaon, Haryana, India

Areas of Interest: Facilities Management

About the Role:

As a CBRE Facilities Executive - Soft Services, you will coordinate with clients, vendors, and contractors to ensure the smooth execution of facility management tasks and work orders. This role is part of the Facilities Management team, focusing on the operational efficiency and upkeep of physical assets while supporting Property Managers with service-related functions and compliance.

Key Responsibilities:

• Liaise with landlords, tenants, and service vendors to ensure all facility management policies, procedures, and reporting standards are properly implemented and adhered to.
• Acknowledge and respond to client service requests and ensure work orders are appropriately collected and addressed.
• Gather data and create reports to assess performance, progress, and service quality.
• Organize and file documentation including work orders, vendor proposals, departmental records, and compliance paperwork.
• Supervise external activities such as waste disposal, recycling, and other soft service operations.
• Read, follow, and respond to internal memos, emails, and short instructions. Seek clarification when necessary.
• Handle basic inquiries and feedback from clients, team members, and supervisors professionally.
• Use existing procedures to resolve day-to-day issues with limited discretionary decision-making.
• Deliver outputs by following standard operating procedures under close supervision and guidance.

What You ll Need:

• Educational Qualification:
  High School Diploma or GED with up to 2 years of experience in Facilities Management or a similar operational role.
• Required Skills:
  
  • Ability to follow standard operating routines and facility management protocols.
  • Good communication skills for responding to inquiries and sharing routine information.
  • Basic computer proficiency, especially in Microsoft Office (Word, Excel, Outlook).
  • Strong organizational skills with a detail-oriented and inquisitive mindset.
  • Ability to perform basic math functions, including calculating percentages, markups, and discounts.