Salesforce Consultant It Solutions Job in Cencora

What You Will Be Doing

As a Salesforce Consultant, you will play a critical role in configuring, administering, and developing on the Salesforce platform. You will:

• Lead Salesforce Development & Improvement Projects:

  • Complete assigned development tasks and improvement projects in a timely and high-quality manner.
  • Take a leadership role in projects and ensure the successful implementation of IT solutions by working with teams, contractors, and vendors.

• Define Business Requirements & Provide Guidance:

  • Assess client needs through structured requirements gathering, analysis, and documentation to identify business priorities.
  • Advise on possible solutions and options to optimize business operations.
  • Guide Analysts in executing their responsibilities, ensuring effective execution and quality.

• Manage Business & Technical Specifications:

  • Write and communicate business requirements and functional specifications for the implementation of business solutions.
  • Create and maintain reporting and analytical functions necessary to support the solution s accuracy and effectiveness.

• Monitor Testing & Issue Resolution:

  • Oversee the testing process, reviewing test plans, and ensuring that business results are adequately tested with minimal risk.
  • Lead the resolution of issues during the implementation phase, ensuring alignment with business goals.

• Engage with Stakeholders:

  • Maintain strong relationships with stakeholders, keeping them informed of progress, challenges, and resolutions.
  • Manage stakeholder expectations to ensure smooth project execution and delivery.

What Your Background Should Look Like

• Education & Experience:

  • Bachelor s Degree in Computer Science, Information Technology, or related field, or equivalent experience.
  • 6+ years of directly related experience in client software solutions design or IT operations management.

• Preferred Certifications:

  • Certified Business Analysis Professional (CBAP)
  • Lean Six Sigma
  • ITIL, ITSM Certifications

• Behavioral Skills:

  • Strong decision-making, coaching, and mentoring abilities.
  • Effective in multitasking, planning, and prioritization.
  • Excellent problem-solving and organizational skills.

• Technical Skills:

  • Expertise in application design, data security, and database management systems.
  • Familiarity with information security strategies, server technologies, and software design principles.
  • Strong technical documentation capabilities.

• Tools Knowledge:

  • Proficiency with Microsoft Office Suite and business intelligence tools like Tableau or Power BI.
  • Familiarity with programming languages such as JavaScript, HTML/CSS, Python, SQL.
  • Experience with CRM platforms such as Salesforce and SAP.