Customer Support Job in Cheran College Of Nursing

Responsibilities

• Contact customers to inform them on college admission
• Ask questions to understand customer requirements and close admission
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Keep records of calls and sales and note useful information

Requirements

• Experience in tele -calling process
• Good knowledge of relevant computer programs
• Excellent knowledge of English and other languages
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle the customer
• Outstanding negotiation skills