Lead Analyst, Enterprise And Wholsesale Billing Job in Colt Technology Services Group Limited

Key accountabilities

Key performance indicators (financial and non-financial)

• Innovation/ Technology and Thought Leadership
• Accurate rating with minimum suspense in billing
• Adherence to processes
• Continuous improvement in delivery methodology/ efficiency/ productivity

Relationships and key contacts

• Project implementation teams
• Architecture and Solution Design teams
• Customer Service teams
• Product Teams
• Pricing Teams

Role specific requirements

Skills & Experience

Mandatory Skills

• Good understanding of Kenan architecture, usage, configurations and tables
• Kenan Billing System 2.x and above (preferably 4.x) of Amdocs, Kenan Arbor/BP
• Experience in standard voice products like IN billing, Voice, VoIP, billing etc.
• Converting business requirements to technical specifications and vice versa
• 3-5 Years of total experience with minimum 3 years of relevant telecom billing in usage area including and destination/discount configuration.
• Hands-on experience in SQL, Microsoft Excel.
• Business Analyst / Project Management

Desirable Skills

• Technical and functional knowledge of other retail billing systems, wholesale billing systems and Mediation systems
• Experience as business analyst or data migration specialists in billing implementation projects

Person specification

• Good communication including high-level of spoken English & good document writing skill.
• Experience of working to tight deadlines.
• Strong inter-personal skills, with experience of facilitation / negotiation
• Self-disciplined and focused with good time-management and multi-tasking skills
• Strong team player with ability to train and lead others
• Ability to participate in technical discussions on high/low level design and process

Qualifications

Minimum qualification Graduate, B.E., B.Tech, MCA