Technical Lead, Optical Network Engineering Job in Colt Technology Services Group Limited

Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.

Role Profile

Role title:

Technical Lead, Optical Network Engineering

Colt Level:

PT1 Core

Function:

Operations & Engineering

Reports to:

Associate Senior Manager

Location:

Gurgaon

Role purpose

At Colt we are changing the perception of our business and industry sector. As part of this transformation we are growing new services and teams to facilitate and drive the business to the next level.

Colt provides world-classnetwork and communications services to informationintensive businesses across Europe, Asia and North America.With local market understanding and global reach - Colt is big enough to deliver and small enough to care.

• To work on designing non-standard solution for our customers in Europe and ensuring signoffs from operations on the design. Also, support operations during the implementation of the design.
• End to end ownership of the project, which includes Solution Design, testing, sign-offs and implementation.
• Testing of predominantly on Optical services as per project requirements.
  

Key accountabilities

• Translates customer requirements into functional design aligned to Colts value propositions.
• Acts as single point of contact for Solutions Architect / Sales on projects involving multi domain components.
• Pre-sales Solution Design on Optical colt products and technologies.
• Develops innovative and cost effective solutions to address a variety of business problems across own area / projects
• Post-sales, Detailed designs and implementation support to service delivery on above colt products and technologies
• Leading complex multi-technology projects on Managed Networking and other domains.
• Design of customer optical network (new & existing) for all colt countries. Customer network might include existing infrastructure spanning across multiple technologies (SDH, MSP, OTN/FC/CWDM/DWDM, etc) or multiple vendors make this role more interesting and challenging.
• Leading Proof of Concept testing on multi-technology projects where Optical is the predominant part of the solution.
• Supporting help desk for Solution Architects in Europe for technical queries
• Supporting new feature development by being the SPOC for Optical for Strategy and Architecture team and also for Infrastructure Design and Deployment team.
• Has a logical/methodical approach to fault finding, and ensure first time right solution.
• Acclaimed specialist in own area with depth and breadth of knowledge.

Other accountabilities (optional)

• Ability to manage relationships with key customers and suppliers.
• Proven analytical ability across internal business operations, related industries, markets, competition etc.
• Excellent communication and interpersonal skills
• Ability to work well under pressure and meet tight customer deadlines
• Personal focus on continuous improvement and innovation

Key performance indicators (financial and non-financial)

• Translates customer requirements into functional design aligned to Colts value propositions.
• Pre-sales solution Design on Optical colt products and technologies.
• Develops innovative and cost effective solutions to address a variety of business problems across own area / projects
• Post-sales, Detailed designs and implementation support to service delivery on above colt products and technologies
• Leading complex multi-technology projects on Managed Networking and other domains.

Relationships and key contacts

• Supporting help desk for Solution Architects in Europe for technical queries
• Supporting new feature development by being the SPOC for Optical for Strategy and Architecture team and also for Infrastructure Design and Deployment team in Bangalore
• Involved in the design of Network Expansion projects and support the Implementation in the NW.
• Ability to manage relationships with key customers and suppliers.

Role specific requirements

Skills & Experience

• 7 + years experience in Solution Design & test laboratories for Layer-2 hardware of telecommunications infrastructure.
• Must have 4-5 years of relevant experience working Solution Design and Testing with Optical technologies.
• Networking technology areas within the overall professional experience.
• Ability to understand and test at the network level is a must. Should have hands-on on the transmission hardware in previous/current job.
• Acclaimed specialist in own area with in-depth knowledge of Optical Platform /protocols(i.e. Familiarity with multiple Vendor systems like Infeneria/Ciena/Adva etc and OTN/FC/CWDM/DWDM Services).
• Experience with using traffic generators (Omniber/ANT-xx/Field HH tester(MTT/STT/VeEX)/Spirent)
• Domain knowledge, preferably within a telecom company, system integrator, or global telecom product supplier.
• Experience in evaluating the network performance, its associated parameters is a must.
• Solid experience in the area of Designing Solutions, Conduct testing to validate solution proposed in the lab environment for a particular solution (Type Approval Testing).
• Experience in documenting of high/low level design and test cases.

Good to have Skills,

• Exposure to one or many of the switches/boxes like Overture ISG,Accedian GT/LT,NSN/Atrica, Cisco, Cyan, JuniperMx, Alcatel Lucent etc.
• Technical knowledge on Carrier-Ethernet/VLAN/G.8032 (Layer2) networks
• Good understanding of COS/QoS/traffic policies/filters/bridging

Qualifications

• B.E. in Electronics and Communication/Telecommunications/Computer Science
• CCNA

Behaviours

• Problem Solving and positive Attitude
• Results orientation
• Collaborative team player

Others

• Understanding of Colt BW product portfolio and service categorization.
• Fair idea about end to end process workflow (Pre-sales to post-sales).
• Be aware of colt information security, business continuity, quality and other ISO or equivalent policies/ industry standards and discharge duties against them as appropriate.
• Identify risks related to process and information security and treat/ mitigate the same as appropriate
  

What we offer:

Colt is a growing business that is investing in its people. We offer skill development, learning pathways and accreditation to help our people perform at their best, regardless of role and location.

In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt recognises the importance of a work life balance.

Some benefit examples are:
Flexible working and relaxed dress code
Two days annually to spend on volunteering opportunities
Access to a virtual business school for on-going learning
Business mentoring
Free drinks and fresh fruits
public transport allowance
option of parking slots in the city
lunch vouchers