Technical Lead, Service Delivery (bandwidth Planning- Tx) Job in Colt Technology Services Group Limited

Technical Lead, Service Delivery (bandwidth Planning- Tx)

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Job Summary

Core Tasks

  • L2 Planning (Routing) of circuits as per customer requirement taking consideration of Colt network architecture, routing rules etc and trigger the downstream teams appropriately for various tasks.
  • Update various databases like XNG, Siebel etc providing the details of provisioning of circuits.
  • Adhere to OLA and Quality KPI as per defined target
  • Maintain high quality of output and ensure completion of tasks with a target of zero errors.
  • Real time closure of Order Handling System tools & XTRAC (workflow tools) tasks.
  • Perform quality check and drive initiatives to improve quality / accuracy at provisioning stage.
  • Handling complex solution related deliveries like Wave,NGN Packet & Ethernet VPN/ Bespoke etc.
  • Leading & executing delivery projects (Customer & migration projects)
  • Error free delivery as per Customer requirements
  • Co-ordinate with different stakeholder during delivery of orders
  • Independently Drive CSI initiative and project across function and Global SD.
  • Handling complex customer projects independently and ensure smooth delivery through delivery cycle.

Experience Required :

Fresher

Vacancy :

2 - 4 Hires