Senior Software Engineer, Customer Solutions Job in Commure

Job Title: Senior Software Engineer Customer Solutions

Location: Bengaluru, India

Employment Type: Full-time

Department: Engineering

About Commure

Commure is revolutionizing healthcare with AI-powered technologies designed to eliminate administrative overhead and give clinicians more time with patients. Our platform combines advanced LLM AI, RTLS, and workflow automation to streamline clinical operations, improve patient engagement, and enhance care delivery.

We support 250,000+ clinicians across hundreds of care sites nationwide and we re just getting started. If you're passionate about building life-changing solutions in one of the world s most vital industries, now is the time to join.

About the Role

As a Senior Software Engineer on the Customer Solutions team, you ll be instrumental in building and customizing applications on top of our Patient Experience Platform to address client-specific needs. Your work will directly impact how healthcare providers interact with our technology and serve patients better.

Key Responsibilities

• Translate business and client requirements into scalable, maintainable technical solutions.
• Design, develop, and integrate customized applications and services using our core platform.
• Collaborate with internal teams and customers to prioritize features and maintain a customer-focused development backlog.
• Build long-term client relationships through technical leadership and delivery excellence.
• Implement and maintain observability through logging, monitoring, and alerting systems.
• Apply SRE and DevOps practices to improve stability and incident response.
• Coordinate testing and quality assurance activities in collaboration with QA teams.
• Stay informed on healthcare tech trends and integrate innovations into the platform.
• Participate in client-facing meetings to advise on feasibility, risks, and technical trade-offs.
• Mentor junior engineers and contribute to a strong engineering culture.

Required Qualifications

• Bachelor's or Master s degree in Computer Science, Engineering, or a related field.
• 3+ years of professional software development experience.
• Frontend: React, Next.js, TypeScript
• Backend: Python, Node.js
• Cloud: Proficiency in AWS, Azure, or GCP with experience in cloud-native architectures
• CI/CD: Familiarity with tools like GitHub Actions, Google Cloud Build, etc.
• Infrastructure: Experience with Docker, Kubernetes, and IaC principles
• Monitoring & Observability: Implemented logging, tracing, and alerting systems
• Production Support: Experience with on-call rotations and incident response
• Strong communication and collaboration skills with cross-functional teams
• Experience working directly with clients to deliver technical solutions
• Understanding of APIs, webhooks, and third-party system integrations in healthcare

Preferred Skills

• Familiarity with HIPAA, FHIR, HL7, and other healthcare standards
• Understanding of data privacy, compliance, and security best practices
• Strong problem-solving abilities and adaptability in dynamic environments
• Experience in client support, customization, or professional services engineering is a plus

Why You ll Love Working at Commure + Athelas

• Mission-Driven Work Help transform healthcare through meaningful technology.
• Elite Backing Backed by General Catalyst, Sequoia, Y Combinator, and more.
• Explosive Growth 500%+ YoY growth pre-merger and Series D funded.
• Competitive Benefits Flexible PTO, health insurance, parental leave, and more (location-specific).

Be part of the future of healthcare.

Join Commure and help build intelligent, scalable systems that truly matter.