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BriefCase

Account Manager Job in Covalensedigital

Account Manager

Covalensedigital 4+ weeks ago
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Job Summary

Account Manager - Bangalore

Location:

Bangalore

Role:

Account Manager

Experience:

10 - 16 years

Number of Positions:

1

Qualifications:

Relevant Bachelor's Degree

Job Description:

  • Develop and maintain strong relationships with CxO level executives and all relevant stakeholders at the customer end.
  • Build a strong relationship with delivery stakeholders.
  • Work closely with the Solution Engineering Team as required.
  • Create a positive team environment to improve collaboration and productivity.
  • Serve as a bridge between the customer and delivery managers/project managers/anchor tenants to maintain high customer success levels.
  • Achieve and maintain high customer satisfaction (CSAT) scores, aiming for over 80%.
  • Conduct monthly governance meetings with customers, involving Sales and other key stakeholders, to ensure all accounts remain in a positive state.
  • Lead weekly account review meetings and provide clarity on all aspects of account management.
  • Publish quarterly, half-yearly, and yearly achievement reports to the CDS Leadership Team.
  • Meet or exceed account growth targets by 20-25% year-over-year.
  • Identify growth areas and prepare a sales roadmap for the next four quarters.
  • Improve overall profit margins by 2-5% year-over-year, per account.
  • Collaborate and contribute to the overall growth of the organization.

Qualification :
Relevant Bachelor's Degree
Experience Required :

10 to 16 Years

Vacancy :

2 - 4 Hires

Apply Now
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