Assistant Sales Manager - Converge Job in Cowrks

Assistant Sales Manager Converge

Location: Mumbai

Employment Type: Full-Time

About the Role:

We are seeking a results-driven Assistant Sales Manager with a strong background in hospitality and F&B sales, particularly in catering, events, and amenities/services management. The ideal candidate will bring at least 3 years of experience working in hotel sales operations, specifically in banquets, catering, or related F&B areas. Experience in room sales is a plus. This role requires close collaboration with City, Corporate Leadership, and cross-functional teams to ensure smooth sales and operations management of the Training Centre.

Core Responsibilities:

Profitability and Revenue Management

• Manage and review annual and monthly budgets for the Training Centre.
• Monitor budget performance in coordination with internal stakeholders.
• Develop and implement strategies to drive incremental revenue growth.

Sales, Operations & F&B Management

• Oversee sales operations, daily activities, and F&B services of the Training Centre.
• Develop and execute sales, operations, and event strategies.
• Coordinate with Marketing and Technology teams to promote sales and events.
• Collaborate with City training resources to maintain effective sales systems and upselling procedures.

Client Experience & Service Excellence

• Design and implement sales procedures to ensure consistent service delivery.
• Work closely with internal teams to facilitate smooth cross-departmental collaboration.
• Conduct regular client feedback surveys to identify opportunities for product and service improvements.
• Analyze feedback data to drive continuous performance improvements.
• Inspire and motivate employees to deliver exceptional customer care with attention to detail.

Leadership & Team Development

• Partner with Corporate and City teams to develop and execute sales and operations strategies.
• Create and enforce SOPs, KPIs, and metrics that enhance revenue, productivity, and service quality.
• Drive brand partnerships and alliances to elevate client experience and revenue generation.
• Lead initiatives that improve team performance, processes, and customer satisfaction.

Behavioral Attributes:

• Self-starter with strong business acumen and commercial insight.
• Excellent problem-solving and decision-making skills.
• Clear and persuasive communicator with strong relationship-building abilities.
• Highly motivated with a focus on achieving results and driving change.
• Detail-oriented and capable of managing multiple high-priority tasks under pressure.
• Confident decision-maker with excellent organizational skills.

Preferred Qualifications:

• Bachelor s degree (minimum 3 years); qualifications in hospitality, property, or facilities management are a plus.
• 3+ years of relevant experience in hospitality sales and operations, preferably leading cross-functional teams.
• Strong customer service orientation and client relationship management skills.
• Proven track record of continuous improvement and a progressive mindset.

If you are passionate about hospitality sales and delivering outstanding client experiences, apply now to join the Converge team and contribute to shaping exceptional event and training centre services.