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Field Executive Collections Job in Credit Fair

Field Executive Collections

Credit Fair 4+ weeks ago
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Job Summary

Position Title: Field Executive Collections

Location: Bangalore

Overview:

We are looking for a proactive and results-oriented Field Executive Collections to manage the end-to-end loan process, ensure compliance, and handle customer interactions. This role requires strong interpersonal skills, a keen eye for documentation accuracy, and the ability to multitask across sales, credit, and collections functions.

Key Responsibilities:

  • Efficiently manage the loan process from log-in to disbursement, resolving any operational bottlenecks
  • Conduct regular follow-ups with customers and merchants to ensure timely execution and support
  • Visit existing merchants and customers to collect feedback and assess satisfaction
  • Analyze and identify high-risk customers/merchants/distributors, and escalate concerns to the central team
  • Ensure thorough and accurate documentation for all loan applications
  • Monitor compliance with company policies and lending procedures
  • Prepare and maintain Daily and Monthly MIS reports for review and audit

Requirements & Skills:

  • Strong communication skills in English and Hindi; proficiency in the regional language is highly preferred
  • Experience in field operations, especially in collections, sales, or credit functions
  • Ability to multitask and manage responsibilities across various operational areas
  • Comfortable with customer visits and fieldwork, including addressing concerns and onboarding new merchants
  • Knowledge of financial products, especially loan documentation and verification processes
  • High attention to detail to ensure complete and accurate data across customer files
  • Ability to confidently present product features and explain benefits to customers and merchants
Experience Required :

Fresher

Vacancy :

2 - 4 Hires

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