Business Analyst Job in Crmnext

Job Description

Roles and Responsibilities

• Meeting clients to understand their CRM and process requirements
• Work as a team member for system requirements definition process and system setup during implementation.
• Re-engineer business processes to ensure accurate CRM roll-out
• Responsible for the implementation of client systems
• Developing high-level implementation plans
• Creating and managing the project schedule, participating in performance standards discussions.
• Translating client requirements into system configuration & custom developments & preparing an achievable delivery schedule.
• Providing them solutions using CRMnext.
• Study of global best practices in CRM vertical.
• Coordinating with departments to ensure delivery.

Desired Candidate Profile

• Excellent verbal and written communication, problem-solving and analytical skills.
• Gathering customer requirements through interviews, workshops, document analysis, use cases, scenarios and meetings.
• Analyze, plan and document for the preparation along with Requirement Analysis, Gap and Impact Analysis
• Excellent customer-facing skills.
• Strong Technical background.
• Experience in BFSI and CRM domain is preferred.

Education | First division (60%) throughout

Job Function & Role | Functional Consultant

Role:System Analyst

Salary: Not Disclosed by Recruiter

Industry:IT Services & Consulting

Functional Area:IT & Information Security

Role Category:IT Infrastructure Services

Employment Type:Full Time, Permanent

Education

UG:B.Tech/B.E. in Any Specialization

Company Profile

Acidaes Solutions Pvt. Ltd.

Contact Company:Acidaes Solutions Pvt. Ltd.

Address:PLOT NO 2 BLOCK B,UNITECH INFOSPACE PARK,GROUND FL, OOR,SECTOR 62,NOIDA, NOIDA, Uttar Pradesh, India

Reference Id:CRMfDNxO LB006247