It Operations And Procurement Specialist Job in Deepak Nitrite Limited

Job Title: IT Operations and Procurement Specialist

Location: Vadodara

Department: IT Services

Employee Type: Permanent

Experience Required: 8 11 Years

Reporting To: IT Manager

Role Overview:

The IT Operations and Procurement Specialist plays a vital role in managing IT procurement, vendor relationships, compliance, and operational support. This role ensures the timely acquisition and deployment of IT assets, maintains vendor contracts, supports IT budgeting, and oversees critical compliance and data management processes. The ideal candidate will have a strong blend of technical knowledge, financial acumen, and excellent interpersonal skills to support and optimize IT operations.

Key Responsibilities:

1. IT Procurement and Financial Coordination:

• Manage end-to-end IT procurement for hardware, software, and services.
• Obtain competitive quotes and prepare CAPEX and OPEX requests.
• Ensure timely procurement and delivery of IT assets supporting business needs.
• Coordinate with Finance and SCM teams for approvals and logistics.
• Convert approved CAPEX requests into purchase requisitions/orders (PR/PO).
• Handle contract renewals, approvals, and vendor follow-ups efficiently.

2. Vendor and Contract Management:

• Develop and maintain strong vendor relationships for IT services and product delivery.
• Manage service-level agreements and vendor issue resolution.
• Oversee renewals for network links, AMC/FMS services, software licenses (Oracle ERP, SAP ERP, O365).
• Negotiate vendor terms to secure cost-effective and technically suitable solutions.
• Track and follow up on deliveries and invoice processing with internal and external stakeholders.

3. Data Custodianship and Compliance:

• Maintain organizational data custody, including backup of departing employee data.
• Provide IT-related support and evidence to Legal, HR, and IR departments.
• Implement access control policies for external data sharing.
• Manage email moderation, transport rules, and domain/IP whitelisting/blacklisting.

4. Email Management:

• Allocate email licenses as per user roles and requirements.
• Manage creation, modification, deletion, and backup of email accounts.
• Oversee email moderation and manage dictionary rules.

5. IT Resource Requests and Support:

• Coordinate IT helpdesk user requests based on approvals.
• Facilitate IT support for top management and business units.
• Manage user separation processes including data access revocation and F&F processing.

6. ERP System and Asset Management:

• Approve transactions in Oracle/SAP ERP systems (Items, PR, PO, asset disposal).
• Generate ERP reports and coordinate asset disposal via buy-back or CSR initiatives.
• Collaborate with ITS and EHS teams for e-waste management.
• Support corporate asset verification exercises.

7. Budgeting:

• Collect data for recurring and CAPEX IT budget planning.
• Prepare and monitor budgets comparing planned vs. actual expenditures.
• Manage budget revisions and provide justifications to relevant stakeholders.

Qualifications:

• Bachelor s degree in Information Technology, Computer Science, or related field.
• Proven experience in IT operations, procurement, vendor management, and budgeting.
• Strong knowledge of IT product lifecycles and financial processes (CAPEX, OPEX).
• Proficiency in Oracle and SAP ERP systems is essential.

Technical Competencies:

• Ability to work independently and manage compliance and data retention policies.
• Extensive hands-on knowledge of IT hardware and software procurement.
• Skilled in sourcing cost-effective, timely IT solutions without compromising quality.

Behavioral Competencies:

• Proactive, ethical, and motivated team player.
• Strong interpersonal, verbal, and written communication skills.
• Emotionally mature and able to multitask in a dynamic environment.
• Highly organized with excellent prioritization skills.
• Detail-oriented with a strong focus on accuracy and meeting deadlines.
• Proven ability to handle confidential and sensitive information discreetly.
• Strong negotiation and relationship-building capabilities.
• Adaptable to changing business needs with a collaborative mindset.

This role is essential to ensure efficient IT operations, robust vendor management, compliance adherence, and alignment with overall business objectives.