Vip Services Associate Job in Delta Corp.
Vip Services Associate
Delta Corp.
4+ weeks ago
- Goa Velha, North Goa, Goa
- Not Disclosed
- Full-time
Job Summary
:
- Promotes and supports Brand Voice and Brand initiatives such as Clubs and Associate Programs.
- Actively builds awareness of the Brand to guests.
- Provides and ensures high-quality guest relations.
- Maintains the desired levels of quality assurance ratings, including guest comment cards, inspection scores.
- Co-ordinates and cooperates with other departments as needed to ensure successful completion and smooth flow of activities.
- Ensures compliance in alignment with company's laid down policies and procedures.
- Adheres to all safety procedures and informs management of any unsafe conditions.
- Overseeing VIP guests, arrivals and departures.
- Detailed information regarding arrivals and room requirements.
- Check on VIP reservations, complete their pre-registration formalities.
- Maintain up-to date information on room rates, current promotions, offers and packages.
- Collect Guest feedback during guest departure along with his likes and dislikes.
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