Cso In Banking Industry For Indrayani Nagar,daund To Lonavala(maharashtra Job in Dreams Solutions

Company name:- Banking Industry

Designation:- Customer Service Officer
Education:Any Graduate
Job Location : Indrayani Nagar ,Daund & Lonavla

Experience : Minimum 1-4 years of relevant experience .
Salary Bracket : ( Hike on your ctc as per industry'snorms)

Job Responsibilities :

• Resolution of customer queries/complaints
• Customer service to ensure walk in customers issues

Branch Merchandising

• Review Daily Accounts Opened, report and update SS cards with account number.
• Lobby Management
• Monitoring all Dummy accounts
• Branch administration
• Generate business, cross sell and monitor cross sales of Personal Bankers
• Responsible for acquisition through direct sales to walk-in as well as referrals from walk-in customers
• Deepening of relationship with existing customers who walk-in, through cross sell of all products and services
• Enhancing the value of existing accounts
• Retention of existing portfolio
• Corporate salary processing
• Branch Operations and Audit Compliance
• Responsible for enforcing adherence to set standards of thebankand ensuring regulatory (external & internal) compliance, including interaction with internal and statutory auditors.
• Client relationship management and customer services related to retailbankingoperations
• Handle all process of BranchBanking .
• Achieved good productivity & quality in Loan Operation & Branchbankingthrough disciplined & dedicated performance