Manager, Cloud Operations Job in Druva

Job Title: Manager, Cloud Operations

Company: Druva

Location: Pune, Maharashtra, India

About Druva:

Druva is a global leader in data security solutions, empowering organizations to protect and recover their data from all threats. Our Druva Data Security Cloud is a fully managed SaaS platform providing air-gapped and immutable data protection across cloud, on-premises, and edge environments. By centralizing data protection, we strengthen traditional security approaches and enable faster incident response, effective cyber remediation, and robust data governance. Trusted by nearly 7,500 customers including 75 of the Fortune 500 Druva safeguards critical business data in an increasingly connected world. Learn more at druva.com and follow us on LinkedIn, X, and Facebook.

Role Overview:

As Manager of Cloud Operations, you will lead the team responsible for the stability, scalability, and performance of Druva s cloud infrastructure within our large-scale SaaS environment. This hands-on leadership role demands a deep technical background in AWS cloud operations combined with strong people management skills. You will drive operational excellence through automation, cost management, and rigorous adherence to security and compliance standards, ensuring our services remain highly available 24x7.

Key Responsibilities:

• Team Leadership & Development:
  • Lead, mentor, and support a team of cloud engineers to deliver high-quality results.
  • Foster a collaborative environment and remove blockers to maximize team productivity.
  • Manage hiring, coaching, and retention to build a high-performing team.
• Technical Strategy & Execution:
  • Drive automation initiatives to minimize manual tasks, boost reliability, and optimize operational workflows.
  • Enforce compliance with security policies and industry regulations.
  • Collaborate closely with DevOps and SRE teams to continuously enhance infrastructure and processes.
  • Champion cost-efficiency while maintaining top-tier system performance.
• System Reliability & Performance:
  • Monitor and review system health regularly; identify and address any breaches in Service Level Objectives (SLOs).
  • Ensure cloud infrastructure is secure, scalable, and highly available through proactive incident management.
  • Lead incident response, root cause analysis, and post-mortems to improve service resilience.
• Cross-Functional Collaboration:
  • Partner with engineering teams to ensure smooth deployment of SaaS services to production.
  • Conduct cross-team meetings to communicate deployment quality and status with Release and Host Domain (RHD) owners.
• Cost of Goods Sold (COGS) Management:
  • Maintain adherence to reservation posture and optimize cloud resource usage.
  • Detect and report COGS anomalies using automated tools and internal alerts.
  • Analyze unit cost trends and customer behavior to identify and address cost irregularities.
• Security & Compliance:
  • Conduct regular compliance validations and audits.
  • Work with security teams to plan and execute quarterly security roadmap initiatives.
  • Respond promptly to critical security alerts and incidents.

Qualifications:

• 8 10 years of experience in Cloud Operations with at least 2 years in a leadership role.
• Strong expertise in AWS cloud infrastructure management.
• Proven track record in driving automation and operational improvements.
• Deep understanding of system reliability engineering (SRE) and incident management.
• Experience with cost management and security compliance in cloud environments.
• Excellent communication and people management skills.

If you re passionate about leading cloud operations teams and building secure, reliable SaaS infrastructure at scale, we d love to hear from you!